UNSOLVED
Problem saving index with Snap Image 2.0.2
Hello,
at the end of backup my customer receiving the following error :
"------ E R R O R -------
* itfcta01:H: Failed to store index entries
"
The backup server is Compaq TRU64 5.1b with 2 Gb Ram and 8 Giga swap area.
The client is Windows 2000 with installed Networker SnapImage Rel 2.0 and NDMP TapeServer Rel 2.0
Anyone has suggestions to solve this problem ?
Thanks in advance .
Kind regards,
Andrea
at the end of backup my customer receiving the following error :
"------ E R R O R -------
* itfcta01:H: Failed to store index entries
"
The backup server is Compaq TRU64 5.1b with 2 Gb Ram and 8 Giga swap area.
The client is Windows 2000 with installed Networker SnapImage Rel 2.0 and NDMP TapeServer Rel 2.0
Anyone has suggestions to solve this problem ?
Thanks in advance .
Kind regards,
Andrea
- Well, this error is either problem with space required or index corruption of some kind (in which case nsrck -L6 client_name should fix it). Otherwise open it with support - as you have debug output you might get things resolved quicker.
- Thanks for your suggestions .
We have checked the NSRTMP folder during the backup and the space is more than enough .
We have redone the backup stopping the services, deleting all the files inside the TMP folder and restarting the services but the error is always the same .
We have done the backup with level debug D9
Do you have any other suggestions ?
Thanks again
Andrea
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Posted September 21st, 2007 09:00