UNSOLVED

Ahsan Mughal

updated

15 years ago

0

88684

November 30th, 2011 03:00

DELL INSPIRON N5110 BLUETOOTH PROBLEM

HI,

I HAVE JUST BOUGHT MY DELL 2 MONTHS AGO AND UNTIL NOW I AM STILL NOT ABLE TO INSTALL MY BLUETOOTH. I TRIED ALL THE SOFTWARES PROVIDED ON DELL.COM BUT MY BLUETOOTH DOESN'T WORK PROPERLY, I HAVE ATTACHED THE SNAP SHOT PLEASE LET ME KNOW HOW CAN I INSTALL MY BLUETOOTH ENUMINATOR OR SOFTWARE.

  • PudgyOne

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    Posted November 30th, 2011 16:00

    Ahsan Mughal,

     

    Under warranty, contact Dell Tech Support.

     

     

    Rick

  • 1004

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    Posted December 1st, 2011 04:00

    no i think there is dell bluetooth enumenator software is missing from my laptop, because i am not able to see bluetooth connection in my task manager, last time it was working but when i reinstall my windows it stopped working....

  • PudgyOne

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    Posted December 1st, 2011 04:00

    Ahsan Mughal,

     

    You reinstalled Windows?

     

    Did you use the recovery partition, Dell Data Safe disks or do a manual installation?

     

     

    Rick

  • PudgyOne

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    Posted December 1st, 2011 05:00

    Ahsan Mughal,

     

    Did you install the notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

     

     

    Rick

  • 1004

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    Posted December 1st, 2011 05:00

    yes i reinstall my windows manually,,check out the pic i tried to trubleshoot my undetected hardware and the following error comes

  • 1004

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    Posted December 1st, 2011 06:00

    i tried to reinstall the driver of my wifi and bluetooth , by installing it a new but third one Data connection appears in my Task manager name " wireless network connection 3" and it tried to download bluetooth enuminator driver by using windows update but failed, snaps are atached

  • PudgyOne

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    Posted December 1st, 2011 09:00

    Ahsan Mughal,

     

    Download and install...

     

    Dell SRV,SW,DSS,VOS,1220

     

    Intel HM67 Express Chipset Family

     

    Intel Management Engine Interface

     

    Realtek RTS5138 Card Reader

     

    Wistron USB3.0-Host Controller

     

    Install the drivers for your wireless adapter, then the bluetooth adapter. If you're not sure which one you have, click on Dell Warranty Status enter your service tag number, then original configuration.

     

    The download and install Dell Quickset.

     

    What happens, now?

     

     

    Rick

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    Posted December 1st, 2011 10:00

    i have tried to check it insysteminfo and attached the pic.....can you please let me know which 1 i have installed...  :)

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    Posted December 1st, 2011 10:00

    Dear i don't know which one is my bleutooth, i also go and checked the Original system configuration but there are alot of part # (like 075D7) and there Description(like PRC,I3-2310M,2.1,2C,SNB,J1,P) are given, i don't know how to check my bluetooth adapter or whatever it is.... :(

  • PudgyOne

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    Posted December 1st, 2011 10:00

    Ahsan Mughal,

     

    Bluetooth drivers are most likely with your wireless adapter. Do you know which wireless adapter you have installed?

     

    If not, try running Finding System Information at the bottom you see the network adapters.

     

     

    Rick