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Posted August 11th, 2021 10:00
Considering the age of the 790, it sounds like the drive is defective.
Easiest fix, use an external USB connected CD/DVD Drive.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application804
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Posted August 11th, 2021 18:00
What form factor/size is your 790?
799
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Posted August 12th, 2021 00:00
i dont have that
799
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Posted August 12th, 2021 00:00
its sff
794
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Posted August 12th, 2021 03:00
The 790 is a 2011 era machine. Not uncommon for an optical drive to fail in a 10 year old machine.
If you have to buy a new drive, best option is an external USB connected drive as originally suggested.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application789
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Posted August 12th, 2021 09:00
You can get those slim DVD drives off of eBay. They'll likely be used or refurb off of eBay. But if you a external drive as fireberd suggested, you can get it brand new.
If you do the slim drive option, suggested search term: "Optiplex 790 sff DVD drive."
I checked Amazon. Looks like they have them new: https://www.amazon.com/Replacement-Burner-Dell-Optiplex-Computer/dp/B01HYOH8OK/ref=mp_s_a_1_4?dchild=1&keywords=optiplex+790+sff+dvd+drive&qid=1628786720&sr=8-4
764
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Posted August 25th, 2021 09:00
So what makes an external USB DVD RW better?
762
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Posted August 25th, 2021 13:00
Brad, an external CD/DVD drive is not a better device in technical terms. However in some cases its an easier way for many users, who are not technical, rather than have to take it to a repair shop to have it replaced.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application
Jaxpet
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Posted August 25th, 2021 05:00
Ok i fixed the issue I straightened the ribbon cable on the disc drive and it works now