darkog

updated

4 years ago

D

darkog

2 Intern

56 Posts

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823

December 5th, 2022 13:00

Bypass Support Assistant Pre-Boot Check Precision 7920

Hello, we have a Precision 7920 with 128gb of RAM in production which has been crashing due to application issues. Is there a good way to by pass the Dell Support Assistant pre-boot check as it hangs on the memory test for hours.

I tried all settings such as disabling dell reliable memory technology and trying to change secure boot  to no effect. The system has the originally installed Dell Windows 10 image.

 

 

  • Jesse L (retired)

    10 Wizard

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    Posted December 14th, 2022 03:00

    Update-The user reports the issue was resolved by removing the Intel C660 raid config and changing the system to Microsoft RAID 1 solution..

     

    Jesse L (retired)

  • DELL-Cares

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    Posted December 6th, 2022 03:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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