sh2sg

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sh2sg

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21 Posts

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7249

October 26th, 2021 01:00

Precision 5550 slow boot up

Used to boot up in seconds (from where Dell logo appears to Windows 10 login screen appears). now it took almost 2 mins.

Drivers / BIOS are up to date.

I tried to disable all start-up items, didn't help.

I tried to boot from safe mode, yes that helped, took few seconds only.

Looked like driver issue? But don't know which caused problem.

  • sh2sg

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    21 Posts

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    Posted November 30th, 2021 04:00

    Just to update, Dell released a new Audio driver A12 (v6.0.9257.1) on 30 Nov 2021, it addressed slow boot issue.

  • mcopen

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    5 Posts

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    Posted October 27th, 2021 08:00

    It's caused by the latest audio driver update.  Remove it and reboot and i bet it's back to normal.  It's a recent audio driver that is causing it. I have already reported the finding to DELL support.    Happened on an entire shipment recently from them.  Ran supportassist and immediately after, the slow reboots started.  

  • DELL-Cares

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    Posted October 26th, 2021 19:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • sh2sg

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    Posted October 26th, 2021 19:00

    What is wrong with Dell-Care? Keep asking me Service Tag in DM but I have responded multiple times...

  • sh2sg

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    Posted October 27th, 2021 18:00

    Thank you. Indeed it is caused by Realtek Audio Driver, now I am able to boot in seconds after uninstalled this driver.

     

  • sh2sg

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    Posted October 27th, 2021 21:00

    While waiting for the fix, I am using the old version (6.0.9098.1, A0901 Feb 2021), it does not have this problem.

  • chuddyni

    2 Posts

    5023

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    Posted November 13th, 2021 11:00

    6.0.9098.1 works for me. Thanks!
    dell precision 5550

  • sjarman

    1 Message

    4830

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    Posted November 17th, 2021 03:00

    Rolling back to 6.0.9098.1 also solved the problem for me. Many thanks.

    I was skeptical because it seems to be a BIOS problem (the delay is on the BIOS loading page before Windows boot kicks in) but this seems to have fixed the problem. I can only assume that the driver installation writes something to BIOS.

    Thanks again.

  • sh2sg

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    Posted November 23rd, 2021 23:00

    I think you need to download and install an older version.

    Scroll down to "Other Available Versions"

    Capture.JPG

  • Yetiski

    1 Message

    4535

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    Posted November 23rd, 2021 23:00

    The Rollback driver worked in the past, but recently after a Windows Update, my driver is at 6.0.9210.1 again with slow boot. Using Rollback does not work, it won't revert.

    Is there any place to download the old driver ? (6.0.9098.1)
    I do not find under the drivers for my PC - only the latest.

    BTW, Dell, could you please fix that problem - thx.