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Whitrzac

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1 year ago

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Whitrzac

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5 Posts

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37

April 30th, 2025 19:07

System hard locks with Dock precision 3490

Any solution to the system hard locking using a dock

Usb keyboard, mouse, p2175q monitor, soundbar

Post code is 8 white, 1 amber blinks

  • Jesse L (retired)

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    Posted May 6th, 2025 12:13

    What is the model dock you are using? Remove the dock to see if the issue remains.

    To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

     

    Jesse L (retired)

  • Whitrzac

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    Posted May 8th, 2025 14:34

    The unit locks up using the dock.

    k20a dock

    Seems to be a common issue on the internet... What is the actual fix for it?