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WD19TB electrical noise
I have a precision 5550 and a WD19TB, everything works great (I have not had the fan noise other seemed to have experienced), but I do have electrical noise coming from the dock, it is like a low buzz of a mosquito which probably wouldn't be heard in the office but since I am working from home in the pandemic, you tend to notice these things with lower noise levels.
It sounds almost like ground noise/Morse code.
Has anyone else experienced this? It's not loud, but it's like having a mosquito flying around.
Exactly the same problem over here on a XPS 17. Sounds like a broken harddrive, hopelessly searching for something.
This guy over on Reddit seems to have the same issue :
https://amp.reddit.com/r/Dell/comments/dg4f0t/xps13_2_in_1_7390_and_wd19tb_dock_both_making/
Have you had your docks replaced by Dell ?
An update to the electrical noise situation: when the dock is connected to the old XPS 9550 (graphics 960M), it is completely silent. Absolutely no noise.
As soon as I connect it to the recently purchased XPS 9700 (graphics 2060 RTX), there is electrical noise, noticeable to the point of being disturbing in a quiet room.
Dell support asked me to make a video about it: https://youtu.be/42Q35i2DxRA and after a very long conversation in which they asked a bunch of details, they concluded that the noise is normal and that they test in an office environment at an arms length.
DELL-Cares
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Posted October 28th, 2020 11:00
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