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TN5

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TN5

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September 30th, 2006 23:00

3110cn MPF tray from mac os x

I am able print to tray 1 from my imac g5 via usb, BUT i can not print envelopes or 4"
x 6" photos using the mpf tray. Mac software - any of appleworks, pages or word for mac - does not send signal to the 3110 that a 'centre-feed' is needed. An envelope feeds through, but only return address shows up; the printing occurs as though for an 'edge-feed'. I think this is a deficiency of the 3110 printer driver for mac os x. Any ideas??
thanks
tn
  • John Nolan

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    Posted October 1st, 2006 10:00

    I'm not having any trouble printing to the MPF from my G4, but I haven't tried from Pages. Have you saved a print preset after selecting MPF from the paper feed option in the print dialogue?
  • John Nolan

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    Posted October 1st, 2006 11:00

    I have different options in my print dialogue. Are you using the driver that came on the disk with the printer, or the more recent one you can download from this site? Available here:
    http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R130353&formatcnt=1&libid=0&fileid=173725

    (hmmm...this doesn't come through as a link, so copy and past, I guess.)

    I've only printed envelopes from InDesign.

    Message Edited by John Nolan on 10-01-2006 07:31 AM

  • TN5

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    Posted October 1st, 2006 11:00

    Thanks, John,
    The only settings in my print option that go through to the MPF at all are : under 'copies & pages' i select 'page handling" & then select 'custom settings' and add 'envelope #10' with appropriate sizing; then, back to 'copies & pages' menu and down to 'paper feed' and change 'auto select' to 'manual feed'. The other wrinkle is that in printer box, i shoose 'any printer' not '3110' as the 3110 option does not allow me to select 'envelope. I had not saved these presets, but now have and it makes no difference. I still get only the return address on the envelope in a bottom corner. It still thinks it is 'edge-feed' not 'centre feed'

    Have you printed envelopes? Which application did you use?
    in the special assistants of appleworks, if i choose the envelope option, after entering receiver address and then my return address, i get a window saying i should go to page set up and and select 'centre-fed' under paper style, but paper style does not show up in page set up. this is the option i seem to need, but it doesn't actually appear.
    I tried apple support, and they found the same thing, concluding there was a deficiency with the dell printer driver.
    Dell support simply says they do not support macs (in spite of the fact, the 3110 is advertised as being fully compatible with macs).

    I like the printer, but am on the verge of returning it.
    any further suggestions would be apreciated.
    Thankstn
  • TN5

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    Posted October 1st, 2006 14:00

    The question I really want to ask is, does your software automatically select a centre-feed option to your printer or do you have some other way of selecting it? I assume your printer is the same as mine in that an envelope does go in from the centre of the MPF tray.
    What settings do you use on your printer menu? I have been using MPF tray and driver specified as opposed to panel specified. The latter seemed not to help.
    thanks
    tn
  • TN5

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    Posted October 1st, 2006 14:00

    Thanks again, John
    In terms of printer driver, I have done both - used the CD that came with the printer and then uninstalled and re-installed the driver from the same web site you mentioned. Still to no avail.
    I can print the envelope info just fine from the MPF tray on an 8.5" x 11" sheet, but it does print out on the side of the paper as in an edge feed. That is the problem when i try an envelope, it prints as an edge feed,meaning it misses the receiver's address but it needs to print as a centre feed.

    Unfortunately, I do not have InDesign.

    Thanks
    tn
  • John Nolan

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    Posted October 1st, 2006 17:00

    I just tried printing a envelope in Pages:
    I selected an envelope template, opened Page setup, chose "Format for: Color Laser 3110cn" and "Paper Size: DL Envelope", then put an envelope in the MPF, and chose Print.

    It printed as expected...(well, it wrinkled, but that's another story!)

    So, I'm afraid I'm not much help, except to indicate that it _should_ work.

    I do wish there was a bit more documentation for us Mac users. They clearly state Mac OS X compatibility in the specs, and the driver seems good, at least for me, but it's hard to find info!

    Message Edited by John Nolan on 10-01-2006 01:11 PM

  • TN5

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    Posted October 1st, 2006 19:00

    Hi John,
    you have been extremely patient and kind in your responses

    when i use pages template, in page setup if choose format for: 3110cn, i do not get an envelope option- i get only letter, legal A4 & B5; however, i do get envelope #10 or DL if I choose 'any printer' in format window

    if you have time, could you let me know what your print settings are in pages (cf mine in earlier reply) and menu settings on the 3110?

    i do like the printer, but if i can not get it to print envelopes and 4 x 6 photos, i will return it.

    thank you for all your time
    tn
  • John Nolan

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    Posted October 1st, 2006 20:00

    It really seems to me that something is awry with your print driver installation. I suppose you _did_ delete the printer in the print setup utility, and re install when you installed the latest driver, right? If not, I'd try that.

    My print settings are:
    Paper handling: use document's paper size: DL envelope
    Paper feed: All pages from autoselect
    Printer features, media handling, paper settings: use printer settings

    The printed report from the printer gives my settings as:
    Default paper: Letter


    If re-installing doesn't/didn't work, I'd build a custom page size from the page setup dialogue, followed by a custom print setup form the print dialogue, taking care to choose all the options, such as orientation and media selection.

    But, again, this is odd, since these options were already there for me.
  • John Nolan

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    Posted October 1st, 2006 22:00

    Glad that worked, cause I was fresh out after that!
  • TN5

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    Posted October 1st, 2006 22:00

    John, you are fabulous!!!!!
    What I had done is uninstall from the dell CD - I had not deleted the 3110 from the printer utility.
    As soon as i deleted it from the printer set up utility as you suggested and re-installed from the web site, it worked!
    I am so happy! I really like the printer and now will to keep it. Now if we can only solve the wrinkling envelope problem.
    Thank you over and over.
    tn