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Scanning on 1135n with ADF
Whenever I scan documents utilizing the ADF I get vertical rules (2, one on each side) on the finished scan. If I scan off the glass I don't get the rules/lines. I've attached a sample of what it looks like.
1 Attachment
Scan with black rules.pdf
Scan with black rules.pdf
DELL-Joey
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Posted October 3rd, 2014 07:00
Hello MEGA2014,
Thank you for posting to the forum. Since the flatbed portion of the unit is working fine then your actual scanner assembly should be fine. Most likely the ADF scanning glass is dirty. When you lift up the flatbed cover you will see a narrow piece of glass to the left of the main piece. This is likely where there is debris/buildup. Please take a flat edge surface like a credit card or ID, run it over the glass to break away any debris making sure to also check between the glass and plastic edge. Once that is done give it a wipe down and test further.
Regards,
Joseph E
[tag:iworkfordell]
-Joey
#Iwork4Dell