I am so frustrated with Dell support and I have only had the computer 6 weeks!!  My computer keeps shutting programs down randomly.  There is no warning the program just says it is not responding and to report the problem to Microsoft and poof….everything is gone! I called tech support 3 times.  The results we did a hard drive check, it was okay, rebooted the whole system which didn’t help and I got hung up on at about 1:00 am this morning.  Today I took the CPU into work and our IT person checked my system for viruses and ad ware.  The computer was clear of both.  I am at my wits end.  She also checked my hard drive for error messages and only found a couple of keyboard errors and some print/scanner errors.  I didn’t even know you could do this (tech support  never had me check any sort of error log). 

Also does anyone know if all Dell’s tech support is outsourced?  I would really like to talk to someone w/o an Indian/Pakistani accent.  I am hard of hearing and sometimes it is very difficult to make out what they are saying to me.

BTW my computer is a Dimension 3000 with Windows XP Home.