Hi blindmelonball

You can uncheck the SupportAssist notification from SupportAssist UI.

Go to settings > Notification

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@DELL-Nikhil K wrote:

Hi blindmelonball

You can uncheck the SupportAssist notification from SupportAssist UI.

Go to settings > Notification

 

 

 

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Well, yes, I could, and may just do that.  But, I'd miss other notifications.  The more I work with SupportAssist and Dell Help and Support, I see that it is not a very good program.  For instance, beside the issue of this post, whenever I go to SupportAssist, it asks me to register.  I registered the first day I turned on this machine, and a few more times.  Dell knows I have this machine, because SupportAssist (besides telling me to register over and over), tells me (correctly) that my warranty has expired.  Also, this machine is registered in MyProducts.

I've been with Dell for 20 years, and these remote 'assist' apps have never worked correctly.

Thanks for the reply.

Hi blindmelonball,

If you have been completed your profile properly then you won't get the complete profile message again and again.

Currently SupportAssist is working very prominently on field, as it is software and all software has some bugs and enhancement, team is already working on those areas.

As you were part of DELL family earlier then you must have seen the progress of Dell remote 'assist' app.

Thanks

DELL-Nikhil K

Sorry, but this response just does not cut it. Dell is no small company where you could accept statements like "We are already working at it, see the progress we have achieved." This message is nagging me constantly, and I just can't turn it off either. It even asked me whether I want to disable this notification. And of course, I told the program to not bug me any further. To no avail. This message just keeps popping up. It is so annoying. I am about to remove all of this Dell bloatware at once.

I'm afraid I'm in agreement with pegnose.  I followed those same steps yesterday, but the notification is still popping up.  I wouldn't mind running the optimizer every now and then, but it always crashes during the second of the six checks.  That should not be happening, especially since this is a brand new Dell computer that was set up by the Microsoft Store.

I get the same behavior. It started popping up every day. And crashes on the 2nd test most of the time.  I am expired too. And they want an arm and leg to upgrade.  I wouldn't mind running once a month or ?

Add me to the list of folks who has the same problem with the Optimize tool crashing on the second step.  I've only once been able to get it to run in the past 8 weeks, and if I knew how to replicate that feat, I would publish it, but it must have been dumb luck based on the similar experiences of others. 

Add me to the above list. I've been searching for a way to stop the daily nagging without compromising alerts altogether, and haven't found one. I suspect it's because I don't run the entire battery, preferring to clean manually.

Will keep checking until a fix is posted.