Possible virus, command.exe detected on computer by Trend Micro
My computer is running slow, and I'm not sure if I'm infected or if it is simply old. Trend Micro seems to keep finding things wrong, and I'm not sure whether or not it is detecting a virus (command.exe), and whether or not it is being removed. I attached a HiJackThis log, thanks in advance for any help or advice
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 5:33:08 PM, on 6/6/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.
Please DO NOT use this system for anything apart from visiting this forum and other sites I direct you too, as this will only make the cleanup process all the more diffecult.
Failure to reply in three (3) days will result in this topic being closed and I will remove it from my notifications, If you require more time then that is fine but please let me know.
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
If you encounter any problems while downloading the definition updates, manually download them fromhereand just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
I need to see some additional information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
A small box will open, with an explanation about the tool.
When done, DDS will open two (2) logs
1. DDS.txt
2. Attach.txt
Save both reports to your desktop.
The instructions here ask you to attach the Attach.txt.
Instead of attaching, please copy/past both logs into your next reply.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
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Microsoft Money 2002
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Microsoft Silverlight
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Microsoft Web Publishing Wizard 1.52
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MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
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Security Update for Windows Internet Explorer 8 (KB2482017)
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Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
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Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
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Security Update for Windows XP (KB958644)
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Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
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Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
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Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
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Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
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Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
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==== Event Viewer Messages From Past Week ========
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6/8/2011 9:25:31 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service HP Port Resolver with arguments "-Service" in order to run the server: {5A5AA0AA-1DEB-4683-96B0-B43301E83971}
6/8/2011 6:52:27 AM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.
Next, download this Antirootkit Program to a folder that you create such as C:\ARK, by choosing the "Download EXE" button on the webpage.
Then please perform a rootkit scan:
Double-click the randomly name EXE located in the C:\ARK folder that you just downloaded to launch it
When the program opens, it will automatically initiate a very fast scan of common rootkit hiding places.
When the "quick" scan is finished (a few seconds), click the Rootkit/Malware tab,and then select the Scan button.
Leave your system completely idle while this longer scan is in progress.
When the scan is done, save the scan log to the Windows clipboard
Open Notepad or a similar text editor
Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
Exit the Program
Save the Scan log as ARK.txt and post it in your next reply.
Now, re-enable the active protection component of any antivirus/antimalware programs you disabled before performing the scan.
If the ARK tool crashes your machine or causes a Blue Screen error, please post the log results from the first inital quick scan,this can be saved in the same way as the full scan in the above instructions.
Please post back the ARK log, if it is too long for one post, please use as many posts as needed.
Well, I have run the scan twice, and each time it has been stopped halfway through with an error message. The second time it happened I was still able to save a log, and I will post it below, though its obviously not completely accurate:
kevin27_b3d29f
2 Intern
•
1547 Posts
2615
0
Posted June 12th, 2011 09:00
Hi,
Is this the same system that kevinf80 finished working with you on, on the 2nd of june?
Thanks.