About a month ago our company migrated to a VMWare environment to our complete satisfaction there is just one thing that keeps coming back and i'm not sure how to fix this problem.

We keep getting an email ever 2 weeks at the exact same time;

Automatic refresh of contract data failed, service unavailable or unreachable

To learn more about this alert, open Unisphere and click Monitor > System Alerts and then click on the alert. You may also want to  go to the System Health page (Monitor > System Health) to further investigate the situation.

Message ID: 14:380005

I can't find anything on it when i Google the Message ID, so i thought i'd ask here if anyone knows how to fix this message.