Help

Start a discussion
UNSOLVED

Goldilocksx2

updated

21 years ago

G

Goldilocksx2

22 Posts

0

2410

October 14th, 2005 15:00

Error message on shut down

This has been an on-going issue, and my computer shuts down without doing anything, other than sometimes clicking on End Task Now.
 
Everytime I shut down my Windows XP, I get the error: MMDiag.exe Application Failed to Initialize. DLL Initiation Failed. Sometimes I am required to click on end task now, and sometimes not.
 
Any suggestions as to why this message appears EVERY time I shut down?
 
  • A

    arthr

    2 Intern

    •

    265 Posts

    120

    0

    Posted October 14th, 2005 15:00

    Have you cleared your "Temporary Internet Files" lately? Some times the bad guys can reside there.
  • G

    Goldilocksx2

    22 Posts

    120

    0

    Posted October 14th, 2005 16:00

    Yes, I have cleared all temporary files, defragmented my disk, cleaned everything up on hard drive and ran a virus check. This has been an ongoing problem for months...just annoying.
  • V

    volcano11

    2 Intern

    •

    27973 Posts

    120

    0

    Posted October 14th, 2005 16:00

    mmdiag.exe is a component of Music Match Jukebox.  Do you use this program?  If not, go to Add/Remove Programs and remove it.  If you do use, remove it and then reinstall it.

    Steve

  • G

    Goldilocksx2

    22 Posts

    120

    0

    Posted October 15th, 2005 02:00

    Thank you Steve. I do believe I have that program downloaded, but as far as I know...I never use it :) :)]

    Will try removing it. Thank you so much.

Dell Support Resources

Latest Solutions

View More