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IE7 trouble...
help, something happened to my IE7, and now whenever i try and open it it just flickers open then closes. i've tried resetings the settings in it and tried starting it without add-ons to no avail. there is also no system restore point for some reason. i've an Inspiron 6400 that came with XP Media Center then was upgraded to Vista Home Premium with Dell upgrade disks. is there anyway to repair IE7??? any help would be appreciated.
Message Edited by MozyMan on 06-22-2007 08:52 PM
Message Edited by MozyMan on 06-22-2007 08:52 PM
- "Evidently, one can do an "in-place" reinstallation on Vista, that reinstalls the system files without affecting the installation otherwise."Any links on how this is done?Please don't post information without any reference to how it is done or a link that provides information to back up your statement.
- Evidently, one can do an "in-place" reinstallation on Vista, that reinstalls the system files without affecting the installation otherwise.Whether or not this will fix your problem is uncertain.Please let me know if you wish further information on this. I have not done this, but have noted that others have.
- "Windows Vista does not contain a Recovery Console, therefore doing a repair install like that we are familiar with in Windows XP is not possible. Instead, if you need to replace the operating system, you either have to re-install Vista from scratch, or else re-image the drive from a backup source created using the Windows Vista Backup Status and Configuration application. this then effectively replaces the current copy of Windows Vista with a shadow copy you backed up previously."Note: He said he had not updated the site with new information yet...so I guess he was wrong at some point also." The counterpart of a repair install in Vista is to do an upgrade of the
existing installation. To do this you run the Vista DVD from the desktop of
the installed Vista OS, not by booting the DVD. Booting only gives you the
option for a custom (clean) install.Yes it should preserve installed programs and data, however stuff happens so
make sure there is a backup of important data, and you have the original
installation media for all installed apps. I strongly recommend you use
something like Acronis True Image version 10 to image the system before
trying any repairs. "The down side to all of this is you have to be able to boot into Vista to do it, as we all remember from XP, you could not always do that, thus the need for a true repair install from the XP boot disc. Most of the time that was the whole reason to do a repair Install in XP, a no boot situation.
Thanks for your input, glad to get the facts straight.
Message Edited by mombodog on 06-23-2007 09:38 PM - To get the record straight:As I stated earlier, I have not done this, but I have noted that others have. However, it is documented by Microsoft for XP [KB315341], and others have reported it being successful on Vista.Some problems are apparently amenable to solution by this method, others not. It is therefore difficult to predict whether this will cure the OP's IE7 ills.If the OP faces a very long and difficult task of reinstallation, this may be worth trying.I merely list it as an evident alternative, not necessarily a recommended one.
Message Edited by mxytplk on 06-23-2007 08:01 PM MozyMan,
It remains unclear to me whether you may wish to pursue this path, for it may not solve the problem. However, it may be worth pursuing if you understand the risks and are prepared for them.
Regardless, here is information on how to do an "in-place" upgrade or reinstallation, the form of repair install on Vista that I mentioned. The specifics provided here apply to one who has received (or purchases) a Vista upgrade or full DVD, which the OP apparently already has. (I did not investigate whether one can do this if one has only a Vista non-upgrade (OEM) DVD.)
According to a number of sites (including some of the links given below), the following instruction alternatives for an "in-place" reinstallation do actually work for both XP and Vista (even though the articles were written for XP):
http://support.microsoft.com/default.aspx/kb/315341
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspxHere are links to a few of the threads in which users report success in doing such an "in-place" reinstallation (aka "upgrade" of an existing installation) on Vista:
http://www.pcreview.co.uk/forums/thread-3010501-1.php
http://help.wugnet.com/vista/Vista-Repair-Install-Installed-Programs-Preserved-ftopict59342.html
http://forums.techarena.in/showthread.php?t=769106_________________________________________________________________________
A quote from the 1st link:
http://www.pcreview.co.uk/forums/thread-3010501-1.phpMalke it is possible to do an 'upgrade' over the original installation of
Vista. I have tried it and it did work. A bit of a pain in the backside
when, after the upgrade had completed, and Vista nicely told me that I was
running an illegal copy (that's a laugh). But it was easy enough to sort
out. I haven't had time to update my website with the instructions for an
upgrade over the original, but i'm hoping to get it done soon._________________________________________________________________________
A quote from the 2nd link:
http://help.wugnet.com/vista/Vista-Repair-Install-Installed-Programs-Preserved-ftopict59342.htmlThe counterpart of a repair install in Vista is to do an upgrade of the
existing installation. To do this you run the Vista DVD from the desktop of
the installed Vista OS, not by booting the DVD. Booting only gives you the
option for a custom (clean) install.Yes it should preserve installed programs and data, however stuff happens so
make sure there is a backup of important data, and you have the original
installation media for all installed apps. I strongly recommend you use
something like Acronis True Image version 10 to image the system before
trying any repairs.Also try system restore and startup repair, which is accessible by booting
the Vista DVD, before the last resort of an upgrade.The upgrade process lays down a fresh image of Vista, then brings in
drivers, installed apps and data from the old installation. Yes it can fix
some problems as attested to by several folks who have posted they had
success with it. I don't know if it will fix your issues.I know of at least one post, from some time ago, where it made matters
worse._________________________________________________________________________
A quote from the 3rd link, a thread entitled "Internet Explorer has stopped working", describing the procedure for a repair install in XP and Vista:
http://forums.techarena.in/showthread.php?t=769106Repair Install: (This option has the best chance of succeeding and it
preserves everything in your OS--you do not lose anything with this option):Make sure the DVD you have is a Vista DVD. Many OEMs will send you a
Recovery DVD and it may restore you to factory settings, but a high
percentage of the time it does not in my experience.Pitfalls: If the DVD came from friend or relative or P2P, you may have
problems. P2P besides being illlegal in many countries including the U.S.
can be corrupt. If CD came from friend or relative, they may have given
you the CD to use but if product key is in use, MSFT is not going to accept
it for activation. Make sure you clean the CD carefully using proper
cleaning fluid and strokes that radiate from center like spokes on a wheel.Again a repair install has the most likely chance to succeed in XP, (and can
work in Vista) but you need to have a Vista DVD.First, in order to do a Repair Install You must boot to the bios setup and
position booting from the "CD" first in the boot order--it probably will not
say DVD but might.Booting to Bios Setup:
For 85% of PC's and all Dells you can tap the F2 key to reach bios setup.
How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot
order:http://xphelpandsupport.mvps.org/how_do_i_enable_cdrom_support_i.htm
Screen Shot of bios setup boot order:
http://www.poy.net/proxy/bios2.jpgRepair Install Does Not Lose Anything; you may need to try 2-3 times but
that's rare.How To Repair Install (Applies to Vista as well as XP)
http://support.microsoft.com/kb/315341#XSLTH3127121122120121120120Screen Shot Repair Install
http://www.windowsreinstall.com/winxppro/installxpcdrepair/indexfullpage.htm___________________________________________________________________________________
Message Edited by mxytplk on 06-23-2007 08:20 PM- MozyMan,Should you wish to use this possible remedy [an "in-place upgrade"] for your problematic Vista installation, here is a link to one author's (unofficial) instructions:
- MozyMan,Other possibilities short of an "in-place" reinstallation that may solve your problem:>>> Check your Event Viewer log to see if any errors are being logged when you try to open IE7. If so, report what you find here for further assistance.>>> Your problem may be a corrupted system file. Have you run System File Checker? If not, do so in a command prompt window. Run the command prompt as administrator [right click and choose "Run as administrator"]. Run sfc in that command prompt window with the /scannow option: "sfc /scannow">>> Your problem may be due to a corrupted IE7 cache. In CP Internet Options, delete all temporary files. Alternatively, use the Disk Cleanup tool (in Accessories > System Tools) to clean up various temporary files.>>> Configure your home page to "Use blank" (at Internet Properties > General tab)>>> Check your "Connections" tab to see if it is what you intended. Try doing a new "Setup" on that tab, to ensure that your internet access is functional for IE7.>>> If you have not already done so, try another browser, such as FireFox, to ensure that you do not have a problem with internet access in general on that machine.>>> If you installed other programs recently before the IE7 problem began, try uninstalling them to see if they may somehow have a conflict with IE7 (which hopefully will be undone by an uninstall).
Message Edited by mxytplk on 06-24-2007 12:13 AM
mombodog
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Posted June 23rd, 2007 02:00