Goldilocksx2,

According to this TrendMicro article, mcinfo.exe, a McAfee component, may fall victim to certain worms. So blaming Dell or Microsoft is likely not going to resolve the problem.  The article contains manual removal instructions.  In addition to scanning your system for viruses with an updated version of McAfee's virus definitions, you may want to to check the machine for malware using Ad-Aware and Spybot as described in this article.
Jim

Jimw...I took your advice and bought the two items mentioned in the link you provided. So I guess we will see...they say they come with a 30 day money back guarantee, so either they fixed it or they didn't and only time will tell.

I appreciate your response, but it surely does seem as if Dell, OE, Mcafee, etc. are all in some sort of a conglomeration to give their customers the run around. Each one offered me tips to "fix" the problems, but when none of them worked, they all passed the buck. Bottom line, Dell installed these programs on my computer, it is only 2 1/2 months old and I have a 2 year service agreement which I do not feel they have upheld. It does not seem as if I should have to purchase another $50 worth of products to fix what should have been covered under their already installed software. My Mcafee program supposedly already had a spyware tracker. I remain disgruntled.

Goldilocksx2,

I'm puzzled as to why you didn't just download the free versions of Ad-Aware and Spybot. Did either of them find any problems?

It seems to me you're describing two different problems that may be related. First, a problem with "mcinfo.exe" crashing. Second, a problem with Outlook Express repeatedly downloading the same EMAIL messages over and over.

Are both problems still happening?

Since there's at least one active thread discussing the Outlook Express problem (I think it's in the XP board, since Outlook Express is part of Windows XP), you might want to watch that thread for solutions.

If someone more familiar with OE and problems with McAfee wants to post in this thread, please do so.

(edit) I found this thread in the XP board. It sounds like the resolution is to clean up after McAfee's spamblocker! See the post by "PTwhizbang".

Jim

Message Edited by jimw on 04-05-2005 11:06 AM

Oh, by the way...I guess I checked a wrong box for keeping this thread on top of board list. If you know how to let it float with the others, please change it.

Thanks for the heads up on the other thread Jim. I posted there too, as our problems are exactly alike in regards to getting all e-mails since 3/29. When I just turned computer on tonight for first time, checked e-mail, I got only today's messages. Well...I posted on the other thread about it. So far haven't gotten a McAfee error message.

Anyways, the reason I purchased the software is because I ran the trial version. The Registry found something like 300+ things wrong. When I said "fix it" I got a message that only "x" number could be fixed, to fix the rest, I had to buy the product. Same with the Spyware.

Thanks again for directing me to the other thread. I appreciate your help.

Goldilocksx2,

The personal version of Ad-Aware SE and Spybot S&D don't have any limitations on the number of entries they'll remove.

The only machine on which this thread is being floated to the top of the board listing is yours. Just uncheck that option under "Message Options".

That situation with Outlook Express and McAfee makes me glad I don't use either one! :)

Jim