I received my new Dell 1420 with Vista Home Premium.  I want to use a mail client to access my Gmail messages.  Although I have Office 2007 (with Outlook) on order, in the meantime, I want to configure Windows Mail to send and receive mail from my Gmail account.

 

As a background, I have set up Gmail access for Outlook numerous time on my older Dell laptop (XP with Outlook 2003) and have been using it without any problems.

 

I tried to do this same setup for Gmail (I tried IMAP and POP) on Vista's Windows Mail and am getting the following error (after it tries to download mail):

 

The connection to the server has failed. Subject 'test', Account: 'imap.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure (SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

 

I've made sure that my Gmail account settings are correctly set to either allow for IMAP or POP (depending on which setup I was trying).  I then followed Gmail's instructions to use Outgoing port 465 and Incoming port 993 for IMAP . When that didn't work, I tried setting it up for POP (same 465 Outgoing port but 995 for incoming port.  Still no luck.

 

Called Dell on Call.  They had me uninstall Pc-Cillin Internet Security 14 (suspecting that was the cause).  They even connected to my computer (using Dell Connect).  No luck. After 3 hrs and 15 minutes (I kid you not), they said they don't have any other solution except to re-image my laptop to restore it to Factory installation state. I refused since the laptop WAS in factory installation state (meaning I have not installed or uninstalled any hardware, software or drivers). Setting up Windows Mail was the first thing I was doing.

 

Does anyone have a solution to this problem?  I can't be the only person trying to configure Vista Windows Mail with a Gmail account.  I will have to redo this once I receive Office 2007 for Outlook 2007 setup but am afraid that if I can't get Windows Mail to work, I won't be able to get Outlook 2007 to work either.

 

Thanks in advance for all responses.