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Hi,
Can I ask you a question please, I'm a novice and new to dell i bought a XPS15 9560 i7 7700HQ 16GB Ram 500ssd. I have built in intel onboard graphics and I see NVidia GTX1050 on here? not sure if this is really on here but it does show in device manager, I have opened Nvidia icon in system tray and have graphics showing in auto, is this the best setup for video editing as i bought this for that work which I need to learn.
should i leave graphics on intel as when i have tried to change over to Nvidia I'm not sure if its actually on intel or Nvidia? Please bear with me i just need some help on what to do?
Any help much appreciated?
David
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Posted July 10th, 2020 09:00
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Posted July 10th, 2020 10:00
@dcdd1 In the XPS 15 9560, there is an NVIDIA GPU, but it isn't directly wired to any display output interfaces. Instead, all outputs are wired to the Intel GPU, and when the NVIDIA GPU's performance is required, it activates as a render-only device, which means it does all the hard work and then passes completed video frames over to the Intel GPU for output to the display(s). This technology is called NVIDIA Optimus. The NVIDIA drivers are typically pretty good about figuring out when you're using an application that would benefit from the NVIDIA GPU activating, but if you find that some application isn't using the GPU the way it should, then you can customize application profiles in NVIDIA Control Panel. But you can't "change over" from Intel to NVIDIA. The display outputs are wired to the Intel GPU, so it will always have to be active. And then the NVIDIA GPU starts when it's needed and stays disabled at other times in order to increase battery life.
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Posted July 10th, 2020 11:00
thank you can you tell me please when i open Nvidia control pannel what is the best way to set as auto or on drop down do Nvidia?
David
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Posted July 11th, 2020 05:00
Hi
I have been to intel to update driver and i got this message in results under Intel HD Graphics 630 below:
Intel HD Graphics 630
'A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues, Contact Dell for the latest driver for your computer.'
attached is screenshot Can you help me please as I'm a novice and not sure what to do?
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Posted July 11th, 2020 08:00
@dcdd1 You shouldn't have to set anything in NVIDIA Control Panel. As I said, you should only need to do that if you specifically notice that a specific application isn't automatically using the NVIDIA GPU when you think it should be. If you're trying to find a way to keep the NVIDIA GPU active all the time, I don't think that's possible, and even that was possible, you would just be draining your battery faster with no meaningful benefit because the NVIDIA GPU doesn't NEED to be active all the time since not everything requires its performance. In terms of the Intel driver, you need to download the Intel Graphics drivers from Dell, not Intel. That's why you're seeing that error.
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Posted July 11th, 2020 12:00
Hi
Thank you that makes a lot sense to me,
so which setting do I leave Nvidia on auto?
You say'specifically notice that a specific application isn't automatically using the NVIDIA GPU'
How would I know nvidia gtx 630 is working?as all I see is intel on all the time?
What you said about Nvidia being on all the time makes a lot sense draining battery etc
Also where do I find the intel graphics update on Dell as I have done all updates, and even support assist ?
Are you sure the Nvidia can't be put on all the time, its just why have a setting that says auto intel or Nvidia? And I also want to say thank you so much for your expert help means a lot this is just what I need.
David
jphughan
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1614
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Posted July 11th, 2020 15:00
@dcdd1 In most cases, you shouldn't have to change any settings. Just leave the driver settings at their defaults and use your system rather than looking for something to change. If an application isn't using the NVIDIA GPU when it should, that should be very obvious based on significantly reduced performance, such as very low frame rates in games. If you're NOT using a full screen application, then you can go to Task Manager and check the Performance tab (click "More details" in the lower-left corner if you don't see that tab), and then in the left column near the bottom you should see separate items for your Intel and NVIDIA GPUs. However, when this feature was first introduced into Windows, I remember that sometimes the NVIDIA GPU would always show as inactive even when it was obviously being used. I haven't checked whether that has improved since then. But like I said, if the NVIDIA GPU isn't active when you expect it to be, then you should notice that as very poor performance.
If you've already run SupportAssist and it doesn't show any available updates, then you have the latest Intel drivers. If you want to check manually, go to support.dell.com, search your system model or Service Tag, and go to the Downloads section, then find the Intel Graphics driver.
Yes I'm sure you can't have the NVIDIA GPU active all the time. The reason the "Auto" setting exists is to allow the drivers to determine which GPU should be used when a specific application is in use. If you want to force the NVIDIA GPU to be active for a specific application, you can edit that application's profile in NVIDIA Control Panel to specify that. Or if you want to PREVENT the NVIDIA GPU from running, you can do that as well. But even if you set the Global setting to "Always use NVIDIA", that will still only apply to the applications that NVIDIA Control Panel is aware of. It won't just keep it running all the time.
But again, I would really encourage you to just use your system. In the vast majority of cases, you do not need to tinker with any settings to make your system work properly, which means that messing with settings can make things WORSE, especially if you start experimenting without understanding how this all works.