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rhe8502

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rhe8502

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March 16th, 2022 11:00

WD15 - Unknown USB Device (Port Reset Failed)

My WD15 recently throws an error in Windows 10 & Windows 11 saying "Last USB Device not recognized".

There is also an entry in Device Manager "Exclamation mark - Unknown USB Device (Port Reset Failed)" .

I have the same error on three different laptops (XPS 9560, XPS 9710 and an old Lenovo ThinkPad). Apart from that error everything seems to be working. Tested all USB ports, Ethernet Display ports. 

The Docking station is on the latest Firmware and the laptops all have the latest Bios updates.

This error only showed up recently. Up to a week ago everything was fine. This error also shows up if only the docking station is connected to the laptop with everything else unplugged.

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