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Complete care warranty... what a joke...
I would like to start this by asking a question, and I would like it if some one actually haad an answer and not another telephone number or operater or some one else for me to be transferred to, or put on hold for...
What is Customer Service?
Answer that question and you will know exactly what dELL does not provide!!!
bacillus
14.4K Posts
0
February 24th, 2006 08:00
Have you tried the online chat service?
http://support.dell.com/support/topics/global.aspx/support/en/chat?c=us&cs=19&l=en&s=dhs
Joe2Shoe
51 Posts
0
February 24th, 2006 12:00
It's a real shame when customers who paid for a warranty and customer service have to rely on "online chat services" or "forums" to solve their issues (when these issues are solved by the customers, rather than by techies).
If that's the case, then why pay or be charged for a warranty and/or customer service in the first place?
It's the American way, Baby! Rome fell! Who's next?
chippe01
45 Posts
0
March 28th, 2006 03:00
karensflowers
5 Posts
0
May 15th, 2006 13:00
basket628
6 Posts
0
May 4th, 2009 03:00
Dell chat you are chatting with a Dell tech ut just by chat on on phone.
Ichido
16 Posts
0
May 27th, 2009 05:00
Keep fighting Dell, I did and they Replaced my 1525!
Have you tried Ubuntu Linux?
http://www.ubuntu.com/
I have been using Ubuntu for 3 years now!