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Blue Screen of Death when trying to install Windows XP
Received my new Dimension 9150 today. When I try to install Windows XP, I get the evil blue screen of death right after it says, "Starting Windows" ... I went as far as installing a floppy drive and inserting the SATA driver's disk downloaded from Dell's web site. I just can not get Windows XP to install.
It works fine with Windows 2000. I was able to format the drive and Win2K runs like a champ. However, I can not get WinXP to install for the life of me. What am I doing wrong?
Also, I think I majorly messed myself by deleting all partitions, creating a new NTFS partition and installing Win2K. How can I at the very least get my system back to factory preload? I have installed WinXP hundreds of times but just can not get it to install on this new Dimension 9150.
It works fine with Windows 2000. I was able to format the drive and Win2K runs like a champ. However, I can not get WinXP to install for the life of me. What am I doing wrong?
Also, I think I majorly messed myself by deleting all partitions, creating a new NTFS partition and installing Win2K. How can I at the very least get my system back to factory preload? I have installed WinXP hundreds of times but just can not get it to install on this new Dimension 9150.
nudda
12 Posts
0
February 4th, 2006 07:00
sparkenh
570 Posts
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February 4th, 2006 16:00
maxd
2.4K Posts
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February 4th, 2006 18:00
nudda, The drivers for your system:
http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=XPS/DIMENSION%20400/9150&os=WW1&osl=EN#
J03
19 Posts
0
February 4th, 2006 22:00
The Dell XP Pro disk already contains the necessary SATA RAID/AHCI drivers for installation, so you don't need to try to add the drivers using the F6 key - floppy drive method. My experience was when I tried to add the SATA driver using the F6 - floppy drive method, installation of XP Pro wouldl fail and give a BSOD. I went round and round with Dell support about this and even wrote Dell HQ a letter concerning their XP disk because technically it was not built correctly as it will not allow a person to use any SATA driver(s) using the F6 key method. The OS disk will recognize the SATA driver as the same or even as newer, however, it would always fail installation. Finally, I tried just letting the disk install itself and it worked.
Try installing the OS and see if it will install by itself.
After OS installation, install the chipset driver, reboot, and then install any updated SATA driver (personally, I am using Intel's) and they work just fine. SATA drivers can be updated after OS installation. While it would be nice to use updated SATA drivers at the time of installation, I have found that Dell's XP Pro disk will not allow you to do it.
As an FYI, I am on a Dell Dimension 9100, bought in July 05 using Dell XP Pro disk.
Since I'm using XP Pro, I'm unsure about any other Dell OS disk. However, there is a good probability that they will be built accordingly.
Message Edited by J03 on 02-04-2006 06:19 PM
ricolit
66 Posts
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February 5th, 2006 05:00
nudda
12 Posts
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February 5th, 2006 10:00
maxd : Thanks
J03 : I decided not to get XP Pro from Dell directly when ordering the system as I already had a genuine copy of xp pro at home which I could use. I didnt know SATA hd's were such a pain and.
Ive tried your suggestions but it just isnt working no matter what I do. As a newbie to the whole SATA scene (althouhg Ive learn a lot since Ive been messing around with drivers etc) Im not too knowledged up on the whole thing and Im sure theres a solution but it just cant be done by myself.
I have spoken to dell technical support numerous times and theyve been just as useless each time. They say if I install any OS not provided by them then I will be invalidating the warranty. So ... Im back on my own again.
Apart from this, I havent been very pleased with the system overall. It is VERY noisy and everything seems to rattle inside. Spending >£1000 is not easy and I expect nothing less than perfection from my Dell 9150.
Ive tried contacting the guy who sold me this (IN INDIA!!) and funnily enough hes not picking up my calls or returning them - Ive left him more than 5 voice mails and 3 emails but hes disappeared. Does anyone know what the number is I need to call to return the system in the UK ? It hasnt bee 30 days yet and things arent looking too good so I just want to return the whole thing and save myself potential missery.
thanks guys !
J03
19 Posts
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February 5th, 2006 16:00
Also, I wonder if your XP Pro disk has become damaged in some way (just a thought).
Message Edited by J03 on 02-05-2006 12:55 PM
nudda
12 Posts
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February 5th, 2006 21:00
Ok first of all ... noise ; Actually my maxtor hd is quiet (Although Im waiting for it to fail on me any second as all my maxtor hd's have died in the past). Its actually the Optical drives that create resonance somewhere when theyre spinning fast. I opened the casing from the side to see they havent attached the media card reader and drives on tight enough. I tried to tighten the screws up but it seems the screws are too big for the holes theyre in. There are also some other rattles about. I do however agree with you on seagate - marvellous hd's I would get nothing else but one of those.
It could very well that its because Im using Dells' drivers. I have to admit Im a total newbie to these things could you possible guide me on how to find out my chipset drivers and where I need to look for them. Ive tried slipstraming the drivers in with my XP Pro SP2 so many times that I dont have any discs left ! My XP Pro SP2 original disc is fine - totally sratch free and works perfectly on IDE drives.
Thanks again!
sparkenh
570 Posts
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February 6th, 2006 12:00
http://www1.euro.dell.com/content/topics/topic.aspx/emea/contact/enuk?c=uk&l=en&s=gen