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Primary Drive 0 not Found (Dell Dimension 8300 Windows XP)
Yesterday while streaming videos from my Sony Handycam onto our Dell Dimension 8300 Series w/ Windows XP I got the blue screen telling me to restart the computer. When I did this I ran into the problem "ntoskrnl.exe" was corrupt or could not be found. I was about to fix this with the Windows XP CD when I then got a "primary drive 0 could not be found." Here is what I have done so far... (got this from another post)
- Reboot system and enter the BIOS Setup by pressing F2.
- Turn on Caps Lock, Scroll Lock and Num Lock.
- Press ALT + E then ALT + F (should hear beep) then ALT + B
Then I got a diskette could not be found error. I then changed that to "not installed" since I don't believe I have a diskette drive. That did not work. I then ran a Dell Diagnostics (IDE Drive Diagnostics). I don't know how well that worked or if I even made it through the whole thing, but here is what it said...
Everything was listed as "No Device" except for the last two
Secondary IDE
Drive 0: *listed my STDVD ROM*- Diagnostics Not Supported
Drive 1: *listed my Samsung Drive*- Diagnostics Not Supported
No Hard Drive Installed
The computer makes a click squeek click squeek noise. If you need anymore information I'll get it. Thanks.
ejn63
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July 10th, 2007 17:00
If the drive is not found thereafter, and the capacitors check out, it has failed. Replace it with a new one.
tschapman
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July 10th, 2007 19:00
shesagordie
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July 10th, 2007 19:00
Replace the hard drive.
Bev.
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tschapman
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July 10th, 2007 20:00
Message Edited by tschapman on 07-10-2007 04:37 PM
shesagordie
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July 10th, 2007 20:00
Install the new hard drive, reinstall XP, drivers, applications, AV utility, etc, then all the updates.
When the new HD is working to your satisfaction, install the failed hard drive, as the secondary and see if you can, copy the files required to the new hard drive.
However, if the old drive is unreadable, you may need the services of a data recovery company and this would be very expensive.
You could invest in a copy of SpinRite and see if this utility, can rejuvenate the failed hard drive, allowing you to recover the data.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.