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April 5th, 2009 15:00

Inspiron 6400 USB Driver Question

I had to reformat my hard drive, and when I reinstalled windows I "think" I installed all of the drivers properly, but when I plug my webcam in it says I should use a 2.0 port.  When I used it before I formatted the hard drive it didn't say that, so I know the port used to be 2.0.  Of the four USB ports, only one seems to be operating at 2.0.  Try and try as I might I just can't seem to get the right drivers or the right installation sequence to get these 2.0 ports working.  Any advice?  Thanks for the help.

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87.5K Posts

April 5th, 2009 15:00

You need the Dell notebook system software, the Intel chipset driver and Service Pack 3 (assuming this is XP).

 

 

4.6K Posts

April 6th, 2009 07:00

Media Direct should've been installed first - even before the OS, then the drivers in the following order:  Drivers installation order :emotion-55:

 

Do you have the 'Drivers & Utilities' disc you got with the system?

Those will at least get you up and running, but you should then visit the 'Drivers & Downloads' page (link at the bottom of this page - under 'Support'), and download/install the latest drivers - especially chipset, network, video, and audio.

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