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March 27th, 2009 19:00

2408WFP, A02?

Can we expect to see a REV A02 soon for the 2408WFP monitor? I`ve been thinking of buying this monitor for a while now but it seems that not everybody is satisfied with this current firmware (REV A01) so i`m curious if a new one is in the works maybe, anyone know?

Peter.

 

 

4 Posts

March 27th, 2009 23:00

From what I gather they seem to be on A02 right now (got my monitor a few days ago).  The back of my monitor says A01,  but using the program softMCCS it is identified as DELA02A.  Maybe I'm reading in to it wrong, or Dell has not gotten around to printing some up-to-date stickers, who knows.

Anyways, assuming i do have an A02, I can tell you it doesn't seem to like my set up of Vista Home Premium 64bit and a Geforce 260 as the color alignment is noticibly off as I get some off-set color borders around my text.

March 29th, 2009 08:00

Ok, sounds good Hal:emotion-1:

Are you satisfied with your 2408 purchase so far then, any other problems you have noticed other than the color alignment issue?

I would like to have this confirmed somehow though by Dell themself if they indeed are working on a new firmware (A02) Is there anyway to contact them regarding this to have this confirmed?

Peter.

 

4 Posts

March 29th, 2009 12:00

Other than that one issue, the monitor is quite nice. Despite the misalignment the images look cleaner/sharper than my older 2405WFP, which I have set up side by side, and the colors in general look brighter and more vibrant even after turning down my brightness.  I haven`t tried to play any first person shooters yet, so I can`t comment on response lag if that matters to you.

 

But, i`m not sure how you would go about getting an official response. I think I got lucky and got 1 respons the day after i reported my issue, but nothing since.

 

Good luck with whatever you decide.

March 30th, 2009 09:00

I spoke to someone at Dell UK today about a problem I have with my 2408 which needs to be replaced. I took the opportunity to ask if it was likely to be replaced by one of the 'new' Rev A02 models. He wasn't aware of a Rev A02 model and said it was unlikely to happen because the model has been superceded by the 2409. However, he also said the 2408 may well stay in production as long as there is a demand for it, so maybe they've just done a new version but are keeping quiet about it.

March 30th, 2009 13:00

Ok, thanks för sharing this information with us Fred.

I`m not sure what to do here, i really need a monitor and this is the one i`ve had my eyes on for a long time now but apparently there are still some issues (input lag, color alignment) with the latest A01 firmware according to some users of this monitor. It`s kind of strange because i`ve also read several reviews saying these problems have dissapeared completely so i`m a little confused here.

Overall, i do believe most customers buying this monitor with the A01 REV are satisfied with it so the upgrade from A00 to A01 must have been a real improvement.

 

 

370 Posts

March 30th, 2009 16:00

For what it's worth, I have the A00 version (purchased just before they started shipping the A01).  I've had no problems with it--love it.

 

1 Message

May 12th, 2009 19:00

I ordered a 2408WFP May 8, and received it today May 12, 2009. It is Rev. A02.

18 Posts

July 17th, 2009 02:00

I've just received my Ultrasharp 2408 and it's a Rev. A02. I'm in Thailand and the screen comes from Malaysia but seems it was produced in China. Haven't had time to test it yet. Anyone knows what Rev A02 improvements are ? A Dell's Rep. response would be highly appreciated.

Thanks

 

 

 

Community Manager

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54.9K Posts

July 17th, 2009 16:00

The only difference in A01 and A02 were some HDMI audio tweaks.

18 Posts

July 20th, 2009 05:00

The only difference in A01 and A02 were some HDMI audio tweaks.

@ DELL-Chris M:

Thank you for the information regarding Rev A02. Is that really the only improvement ? If it is, why releasing a firmware update just for that ?

I have also seen through many forums (this one included) that there is a problem regarding some "red halo" around letters on white background. I can indeed confirm this with the newly 2408 I just bought and it's really nasty. Is it a known defect ? A default setting to be changed? Should I return it to Dell ? Something I can do ? Could you please advise...?

FYI, I hooked up the 2408 with a PowerBook G4 (ATI Mobility Radeon 9700 card) with an HDMI cable.

Thank you very much for the information you can provide.

Community Manager

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54.9K Posts

July 20th, 2009 06:00

Thank you for the information regarding Rev A02. Is that really the only improvement? If it is, why releasing a firmware update just for that?
* It was something they felt needed fixed, so they did it.

I have also seen through many forums (this one included) that there is a problem regarding some "red halo" around letters on white background. I can indeed confirm this with the newly 2408 I just bought and it's really nasty. Is it a known defect? A default setting to be changed? Should I return it to Dell ? Something I can do ? Could you please advise? FYI, I hooked up the 2408 with a PowerBook G4 (ATI Mobility Radeon 9700 card) with an HDMI cable.
* Red halo? Never seen it. Post a picture of the issue. Did you test DVI? Have you tried the monitor on a PC running windows? We never test our monitors on macs.

18 Posts

July 20th, 2009 09:00

Small correction: i've only connected the screen to my PowerBook G4 with a DVI cable not an HDMI cable. Sorry. I haven't tried any other connection nor tried pluging the screen to a PC so far. I will try it.  Here is a picture of what the red halo looks like:

Many users seem to have the same issue but I haven't come accros any post giving a clear solution to this.

18 Posts

July 20th, 2009 11:00

This morning I tried to plug the screen on a PC with a VGA cable and the problem didn't seem to happen. I'll try it again on the PowerBook with the settings that you advised and will come back to you.

Community Manager

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54.9K Posts

July 20th, 2009 11:00

Is the monitor set to 1920x1200 at 60Hz?

Have you reset the monitor using the OSD (On Screen Display) -Other Settings- Factory Reset? If yes, go back into the OSD -Preset Modes, choose Custom RGB and back down the Red. Start backing down in increments of 3 and see if it fixes the red halo.

18 Posts

July 31st, 2009 02:00

@ Chris:

As advised I brought to factory default the monitor settings and the red halo problem was gone, which I don't understand as the settings were untouched when I initially plugged the monitor to my PowerBook. Anyways, I have also hooked up the 2408 with a MacPro and there is clearly no red halo issue. Hallelujah!

However, another issue arose: calibration! which to be honest, was a bit painful. Eventually I was able to obtain a more-less acceptable calibration, only to realize that the monitor was brighter on the left side. This could be pretty visible on plain dark colors (such as Purple, Red, Grey). I tried re-calibrating the monitor but I arrived to the conclusion that no calibration would actually cure this, so I have decided to have the monitor exchanged. Now waiting for the new one to come...

Here is a website I found pretty useful to calibrate my monitor. You won't be able to calibrate the gamut, but for the rest I think is pretty well done! 

http://www.lagom.nl/lcd-test/

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