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Ctrl - Alt - Delete not working on Latitude E6500
Have new Dell Latitude E6500. The Control-Alt-Delete function does not work (running Vista Ultimate 64 bit) together no matter what. If I plug an external keyboard in, the combition works fine to login, lock computer, etc. The keys themselves, by themselves work just fine. Delete works fine. A Control Esc works to bring start menu up. Alt will work with key combitions for shortcuts.
I have read some other posts that talk about a similar thing ....
I ran the diagnostics and all keys are fine. And the whole c-a-d is a Windows thing anyway and it is a fresh default load of Vista. Again external keyboard is fine.
TIA if anyone can throw me a bone before I have to call the dreaded Dell support in the Western world only to get a run around or want to replace the keyboard - grrr.
Thanks.
Mary G
4 Operator
4 Operator
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November 30th, 2009 19:00
Make sure you are not using the Delete key on the number keypad with Numlock on.
wolfdawg
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November 30th, 2009 20:00
On this laptop delete isnt part of the "function number pad" (not sure sure uses that anyways on laptops).
This is really bizzare.
wolfdawg
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December 1st, 2009 10:00
control-alt-delete does not work and dell tech support says it is a software issue ?!? This is a fresh load of Windows and an external keyboard works !
wolfdawg
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December 1st, 2009 19:00
Dell sending a new keyboard ... I will report back. When one learns ... we all learn :emotion-1:
wolfdawg
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December 2nd, 2009 08:00
new keyboard works - both ALT keys