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No sound, Dell Dimension 8400, Multimedia Audio Controller
I have just recently reformatted and installed Windows XP SP3 I installed all the required drivers and everything seems to work besides the sound so I checked the device manager and I have "multimedia audio controller" with a yellow question mark next to it under "other devices" I've had this same problem before when I reformatted the drive but I forgot how I fixed it it was awhile back
I've googled the problem and tried all the suggest fixes and none of them seem to work but I have read I have two audio devices one is integrated one is a PCI so what I did was I went into the bios and turned off the integrated audio but it didn't fix anything if anyone could help me fix this problem it would be great
At the moment my integrated audio is off in the bios
My specs
Intel Pentium 4 560 / 3.0 GHz
512 mb of ram
80 gb hard drive
chipset: Intel 925X Express
sound card: Creative Sound Blaster Audigy 2
if you need to know anything else just ask
NoctisCaelum
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May 26th, 2010 13:00
Sorry about that I edited it and I've already installed the drivers from the dell website and I still end up with the yellow question mark next to the "multimedia audio controller" I'm not sure if this is correct but I think it's the order I installed the drivers I installed the chipset driver first then all the other drivers and once I read I needed the "dell desktop system software" I installed that AFTER I installed everything else so should I do a clean install of windows xp and install the desktop system software first then the chipset driver then everything else?
Edit:
I found something else out when I went into the properties on the "multimedia audio controller" it said it was a PCI but the dell website only has an integrated audio driver
the driver :
fireberd
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May 26th, 2010 13:00
First, edit your post and remove the service tag number - that is forbidden on the forum.
If you didn't do it you need to install the Intel chipset drivers and then the applicable Dell sound driver. If you have a PCI sound card (SoundBlaster) then the Integrated should be disabled in the BIOS. The Multimedia Audio Controller is part of the sound drivers.
The Dell downloads show a SoundBlaster Audigy 2ZS sound card and if you got it with the PC that is what is installed. You should have received a Drivers and Utilities disc that has the chipset drivers on it and a separate disc with the Soundblaster Audigy 2ZS drivers.
If you don't have these, HERE is the Dell downloads for the 8400 and XP.
For future reference the correct and required install is (1) Install Windows (2) Install Dell Desktop System Software (only on applicable models), (3) Install chipset drivers (4) Install device drivers including sound, video, ethernet, etc.
fireberd
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May 26th, 2010 16:00
You need the driver for the SoundBlaster Audigy 2ZS sound card, which is a PCI device. If you don't have the original Dell supplied disc with the driver you may be in trouble. There is a driver "update" on the Dell downloads but not the full driver. This has been an issue for several years and not just on the 8400 - on other systems that Dell supplied the Audigy 2ZS sound card. Some have had success using the retail Audigy 2ZS driver from the Creative (Soundblaster) site and others couldn't get it to work.
HERE is the Creative driver downloads. As I mentioned there is no guarantee it will work.
nighttrain20
6 Posts
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November 28th, 2010 04:00
rrrrrr
Fly22
4 Posts
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December 16th, 2010 07:00
Hello,
I'm having a similar problem. I have recently installed Windows 7 Professional on my Dell Dimension 8400 and now the whole audio system is out even if it's turned on. The icon in the bottom right corner of the screen shows an "X" over the sound icon. If I click on it it says it can't find any audio output hardware. Can someone please help me?
Fly22
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December 16th, 2010 08:00
fireberd your solution totally worked!!! Thanks a lot!
marentay
1 Message
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December 26th, 2011 09:00
Noctis, your post gave me exactly what I needed to fix my sound! Thank you!
Nick W.
4 Posts
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April 15th, 2012 11:00
THIS IS FOR THE INTERNAL SOUND (chipset driver)
Nick W.
4 Posts
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April 15th, 2012 11:00
well, if you have x64, you have to go to x32 because the sound driver is designed for x32 sound. IF you have x32, download this file; http://www.mediafire.com/?ewuw1w51r4ua3is. Now when you download my Driver Installer, right click "setup.exe" and click properties; Go the "compatibility" tab. Now xheck the box that says "Run this program in compatibility mode for", and select "Windows XP (Service Pack 2)", then check the box that says "Run this program as administrator", and click apply and close the properties tab. Run the installer, And your sound should be working RIGHT when the installer finishes. then Reboot. You Are Done!!!! Just reply if you have any questions!!!!!!
Nick W.
4 Posts
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March 6th, 2013 11:00
you can have x64 but it can only be win xp 64 bit. you can use x86 on win 7 but not x64 on win 7. you MUST have the driver i put up there first then install the driver for your sound card.
Hope this helps
-Nick
Nick W.
4 Posts
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March 10th, 2013 15:00
oops, it doesnt work on windows xp 64 bit, so this driver will only work with 32 bit systems. :(
well thats all.
speedstep
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March 11th, 2013 11:00
The analog devices driver is available. The last version of service pack for XP 64 bit is SP2
therefore ALL support for 64 bit XP is over.:emotion-9: EVERYWHERE including microsoft.
Audio - Driver
ADI 64 Bit Onboard Sound Driver
ADI Onboard Sound Driver
ADI Onboard Sound Driver
Windows 2000
This driver is for the ADI 198x Intergrated Audio on Windows NT4 SP5 or SP6.
Audio - Driver
ADI Onboard Sound Driver
Windows 2000
support.microsoft.com/.../311272
The DevCon utility is a command-line utility that acts as an alternative to Device Manager. Using DevCon, you can enable, disable, restart, update, remove, and query individual devices or groups of devices. DevCon also provides information that is relevant to the driver developer and is not available in Device Manager.
You can use DevCon with Microsoft Windows 2000, Windows XP, and Windows Server 2003.
The DevCon.exe file contains the following files:
File Description
I386\DevCon.exe 32-bit DevCon tool binary. This will not function completely on 64-bit Windows.
Ia64\DevCon.exe 64-bit DevCon tool binary.
DirectX June 2010 is also Highly Recommended.
Download DirectX Redist (June 2010) from Official Microsoft ...
Download file, Extract to a folder, RUN DXSETUP.EXE as Administrator.
The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.
microsoft catalog Analog Devices 5.12.1.7010 32 BIT
catalog.update.microsoft.com/.../ScopedViewRedirect.aspx
microsoft catalog Analog Devices 5.12.2.7010 64 BIT
catalog.update.microsoft.com/.../ScopedViewRedirect.aspx
Supported Update IDs
R145551.EXE 32 BIT
R145149.EXE 64 BIT
rdunnill
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March 11th, 2013 21:00
Soundmax 64-bit drivers are available for Windows 8, and I'd think they're available for 7, too.