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BD-ROM Drive won't play Blu Ray Disks
I have a Studio Slim 540s with Windows 7 installed after purchase (it came with Vista). Hadn't tried to play a Blu Ray disk until now and it won't play. CD's & DVD's work fine. Any ideas?
Thanks!
Zman9999
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April 28th, 2011 10:00
When I bought the PC from Dell it came with the Blu Ray drive so I sort of expected I could play Blu Ray disks. Would Dell sell me a computer that came with the drive but not the software? If so, what do I need to install?
Thanks!
Wayne
osprey4
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April 28th, 2011 09:00
Hi Zman9999,
Does your drive support blu ray discs? Do you have a program for viewing blu ray movies? If so, have you tried reinstalling and updating the program?
osprey4
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April 28th, 2011 17:00
Wayne,
Can you just check the model of your drive for me? Dell normally provides a blu ray version of PowerDVD. After you upgraded to Win 7, you may have needed to reinstall that program or update it for Win 7.
Zman9999
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May 2nd, 2011 23:00
Sorry - was out of town.
The system I bought said it came with:
osprey4
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May 3rd, 2011 16:00
Did you check your PowerDVD disc?
Zman9999
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May 3rd, 2011 23:00
I looked through all the disks that came with the computer and the Windows 7 software and don't see a "PowerDVD" Disk.
osprey4
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May 4th, 2011 05:00
Send me a private message (click on my name). I'm sure we can figure out how to get that program to you.
DRFredrick
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January 18th, 2012 16:00
I am having the same issue on my Studio. I checked the discs that came with the computer, and I do not have a PowerDVD disc.
speedstep
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January 19th, 2012 07:00
BD playback can be bundled into PowerDVD, WINDVD, ROXIO
However unless you get certificate and firmware updates the BD playback will stop working after a short while.
The Blu-Ray plug-in is required to play AVCHD discs.
If you own the Creator Blu-Ray plug-in and a Blu-Ray burner with Blu-Ray media, you can burn a Blu-Ray disc that will play in any compatible (or most) Blu-Ray players.
Minimum System Requirements:
rdunnill
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January 19th, 2012 17:00
I suggest Arcsoft TotalMedia Theater; you should be able to get it for $65 online with an online coupon.
PowerDVD Ultra may work for a while, but new versions (with little or no real additional functionality) are constantly released and Blu-ray copy protection updates are only maintained for the last three or so versions.
Br0ken
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January 7th, 2014 17:00
I bought a blu Ray drive from pc world and it came with a power DVD 10 disc. Up until now it has worked fine, but bow it is not playing the disc, it knows what the disc is but not playing it. This all came from an update it said it needed. I have uninstalled it and reinstalled it and it is still doing the same thing. What can this be due to??
osprey4
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January 8th, 2014 07:00
Hi Br0ken,
If the drive recognizes the disc but will not play it, then it's an issue with PowerDVD. I would go to the Cyberlink forums for help.
rdunnill
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January 9th, 2014 17:00
The update is for copy protection, and hopefully it's available for PowerDVD 10. If not, you need to update or change your playback software.