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Freezing/ Error code M1004 HELP!!
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad help? Any ideas will be useful. Thanks.
ejn63
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June 30th, 2011 11:00
By the time you see the M1004 errors, it's likely the mainboard has been damaged enough that replacement will be necessary to solve the problem. Before trying a cooling pad, though - verify that the fan is working, and remove the heatsink from the CPU, clean it thoroughly, and clean off all the old thermal contact material - then apply new material and see if that helps.
BartonT
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June 30th, 2011 18:00
Thanks. Not to be even more of a computer idiot, is there any links or websites that will help me do any of what you mentioned?
JeanetteB
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May 3rd, 2012 22:00
I also have been receiving M 1004 error messages. I have read somewhere in this forum, that this is a problem with Laptops having Bios 1, 2, or 3. I did not have this problem prior to upgrading to 'Bios A02. My PC has been shutting down with the message about overheating. . I now also have problems watching streaming video. After 5 or 10 minutes, the video starts stuttering, it also echos, and then freezes up. I wonder if this has anything to do with the overheating error code. Previously, I had ATT Light internet access, and could watch streaming without problems. But now after upgrading Bios, I also upgraded to ATT Ultra, but this did not stop the streaming problems.
Dell has made available, Dell M1004 error message removal A01. This utility will clear the error #m1004 message.
When I try to download the removal tool, I receive message: "Sorry, an error occurred while processing your request". I have tried this on more than one occasion. Suggestions, anyone?
Jeanette
Mihai Andrei
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January 5th, 2015 06:00
In my case the error was generated by charger (E7240) .