Second EMM - Partially Managed Storage Array

Question

Hi Guys, Anotehr quick one: Setting up a MD3200i and playing around with various configs and somewhere along the lines the main EMM module doesn't seem to be working properly. The port son both EMM are setup correctly, there are no errors in the MD3200i logs all the reports and config areas all say its conencted and working.....but I cannot access the management port and the Array comes up with a message about it being 'Partially managed' when you access it. I have removed the array and added it back in manually and automagically and everytime the primary EMM is not accessible. In the MD Storage Manager I can see it adn change IP's on it - but its still not accessible. Any ideas??

Daver19_1df901 · Accepted Answer

All good - spoke with ProSupport, needed to pull out the affected EMM whils thte MD3200i was still on, wait for all the lights to go out on the EMM then put it back in. I then rebooted the MD3200i after about a minute and it came up good as gold ;)

Daver19_1df901 · Answer

Number of RAID controller modules: 2

      RAID Controller Module in Enclosure 0, Slot 0


         Status:                      Online

         Current configuration
            Firmware version:         07.75.14.62
               Appware version:       07.75.14.62
               Bootware version:      07.75.14.62
            NVSRAM version:           N26X0-770890-007
         Pending configuration
            Firmware version:         None
               Appware version:       None
               Bootware version:      None
            NVSRAM version:           None
            Transferred on:           None
         Model name:                  2650
         Board ID:                    2660
         Submodel ID:                 143
         Product ID:                  MD32xxi
         Revision:                    0775
         Replacement part number:     A00
         Part number:                 0770D8
         Serial number:               13Q0034
         Vendor:                      DELL
         Date of manufacture:         4 April 2011
         Trunking supported:          No

         Data Cache
            Total present:            1744 MB
            Total used:               1744 MB
         Processor cache:
            Total present:            304 MB
         Cache Backup Device
            Status:                   Optimal
            Type:                     SD flash physical disk
            Location:                 RAID Controller Module 0, Connector USB 1
            Capacity:                 7,639 MB
            Product ID:               Not Available
            Part number:              Not Available
            Serial number:            0000115c
            Revision level:           10
            Manufacturer:             Lexar
            Date of manufacture:      1 December 2010
         Host Interface Board
            Status:                   Optimal
            Location:                 Slot 1
            Type:                     iSCSI
            Number of ports:          4
            Board ID:                 0501
            Replacement part number: PN 0770D8A00
            Part number:              PN 0770D8
            Serial number:            SN 13Q0034
            Vendor:                   VN 13740
            Date of manufacture:      Not available
         Date/Time:                   Mon Sep 12 13:35:07 EST 2011

      Associated Virtual Disks (* = Preferred Owner): None

      RAID Controller Module DNS/Network name:   5FM692S
         Remote login:                           Disabled

      Ethernet port:              1
         Link status:             Up
         MAC address:             78:2b:cb:2b:d8:20
         Negotiation mode:        Auto-negotiate
            Port speed:           1000 Mbps
            Duplex mode:          Full duplex
         Network configuration:   Static
         IP address:              10.0.10.200
         Subnet mask:             255.255.255.0
         Gateway:                 10.0.10.254


      Physical Disk interface: SAS
         Channel:               1
         Port:                  Out
            Status:             Up
         Maximum data rate:     6 Gbps
         Current data rate:     6 Gbps

      Physical Disk interface: SAS
         Channel:               2
         Port:                  Out
            Status:             Up
         Maximum data rate:     6 Gbps
         Current data rate:     6 Gbps

      Host Interface(s): Unable to retrieve latest data; using last known state.

Lists drives from here down and I cut them....

RAID Controller Module in Enclosure 0, Slot 1


         Status:                      Online

         Current configuration
            Firmware version:         07.75.14.62
               Appware version:       07.75.14.62
               Bootware version:      07.75.14.62
            NVSRAM version:           N26X0-770890-007
         Pending configuration
            Firmware version:         None
               Appware version:       None
               Bootware version:      None
            NVSRAM version:           None
            Transferred on:           None
         Model name:                  2650
         Board ID:                    2660
         Submodel ID:                 143
         Product ID:                  MD32xxi
         Revision:                    0775
         Replacement part number:     A00
         Part number:                 0770D8
         Serial number:               15A004G
         Vendor:                      DELL
         Date of manufacture:         15 May 2011
         Trunking supported:          No

         Data Cache
            Total present:            1744 MB
            Total used:               1744 MB
         Processor cache:
            Total present:            304 MB
         Cache Backup Device
            Status:                   Optimal
            Type:                     SD flash physical disk
            Location:                 RAID Controller Module 1, Connector USB 1
            Capacity:                 7,639 MB
            Product ID:               Not Available
            Part number:              Not Available
            Serial number:            a0030890
            Revision level:           10
            Manufacturer:             Lexar
            Date of manufacture:      1 February 2011
         Host Interface Board
            Status:                   Optimal
            Location:                 Slot 1
            Type:                     iSCSI
            Number of ports:          4
            Board ID:                 0501
            Replacement part number: PN 0770D8A00
            Part number:              PN 0770D8
            Serial number:            SN 15A004G
            Vendor:                   VN 13740
            Date of manufacture:      Not available
         Date/Time:                   Mon Sep 12 13:37:05 EST 2011

      Associated Virtual Disks (* = Preferred Owner):
         Exchange_Server_Storage*, Fileshare_Storage*, Server_Storage_1*,
         Server_Storage_2*, Server_Storage_3*, Server_Storage_4*, VMOS-01*, VMOS-02*,
         VMOS-03*, VMOS-04*, VMOS-05*, VMOS-06*

      RAID Controller Module DNS/Network name:   target
         Remote login:                           Disabled

      Ethernet port:              1
         Link status:             Up
         MAC address:             78:2b:cb:37:62:49
         Negotiation mode:        Auto-negotiate
            Port speed:           10 Mbps
            Duplex mode:          Half duplex
         Network configuration:   Static
         IP address:              10.0.10.201
         Subnet mask:             255.255.255.0
         Gateway:                 10.0.10.254


      Physical Disk interface: SAS
         Channel:               1
         Port:                  Out
            Status:             Up
         Maximum data rate:     6 Gbps
         Current data rate:     6 Gbps

      Physical Disk interface: SAS
         Channel:               2
         Port:                  Out
            Status:             Up
         Maximum data rate:     6 Gbps
         Current data rate:     6 Gbps

Daver19_1df901 · Answer

Further testing - cannot ping the IP on that controller.....orange light on Nic connector - no flashing green at all.

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