dell Streak 7 data port not working

I have the same problem with my son Dell Streak 7. I also spoke to a representative that was from India and he to was very rude. The representative told me up front that it is accidental damage and I would have to pay $249 for repair without even looking at the product. In my data port the pins have came loose from the board and I know this is a manufacture issue but they are trying to get over on people.