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Can't get browser to go to webpages
Heres a quick summary:
Dell laptop No CD/DVD or floppy (in case a reformat is needed)
Windows 7 Professional Korean edition (I only read a little Korean so I might need a step by step guide. Screen shots appreciated, even if its the English version.)
Internet connection is not the issue. I can still get on skype and play games. I just cant browse the internet after a few minutes. When I first turn the computer on it works fine for about 5 minutes. I have tried Chrome and IE. I ran multiple antivirus programs (after the problem started) to scan for viruses or malware. (AVG, Avast, Malwarebytes, AD-Aware, Clam AV). I've also tried the basic IP config commands and connecting to my and my neighbors Wif-fi to no success.
After that I opened my Ubuntu Partition and I do not suffer the same problem. The browser works fine no issues. At this point I think its a rootkit but no antivirus is showing anything.
I tried to use Dell DataSafe Local Backup but the program crashed.
PudgyOne
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May 2nd, 2012 16:00
Fludbucket,
Did you recently install/reinstall the operating system?
What virus program are you using?
Download the System Information Tool If using Vista/Windows 7, the tool needs extracted. Once extracted, right click on sysinfo and run as administrator.
If using XP, double click on the tool, then double click on sysinfo.
Allow this past your virus program and post the information back here.
Rick
Fludbucket
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May 3rd, 2012 02:00
Did you recently install/reinstall the operating system?
No the Operating System is the same one that came with the Laptop when I purchased it last summer. Its a brand new Dell insperon running Windows 7 Professional Korean edition (I only read a little Korean so it makes some administrative tasks difficult) Also I added an Ubuntu partition that I installed that myself last summer.
What virus program are you using?
I was using Avast at first. Then the problem started so I installed some others to try to find the virus. (AVG, Malwarebytes, Ad-aware) Also on my linux partition I have Clam AV.
Im going to try to uninstall some of them tonight but they were not on there when the problem first occurred.
Thanks for the help Rick!
PudgyOne
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May 3rd, 2012 14:00
Fludbucket,
I have a couple of articles that may help. The second one works for XP and Vista and probably will also work with Windows 7.
How to reset Internet Explorer settings
How to reinstall or repair Internet Explorer in Windows Vista and Windows XP
Some Web sites may not behave as expected in Internet Explorer
Rick