I would like to inform you that 0142 error indicates hard drive failure and hard drive may needs to be replaced. You can check your warranty from the below mentioned link. In case your system is under warranty please provide me the service tag or the express code of the system so that I can help you further.
Yes, you can have Dell replace the drive, but on most models it's a 10 minute hardware replacement and as long as you have recovery media, the reinstallation of Windows is similarly simple, so it's not necessary to pay for the work to be done. If you can't do it yourself, have a local computer shop do the work for you - it won't cost any more than having Dell do it, and you won't have to send the system away.
Prateek K
943 Posts
0
November 5th, 2012 01:00
Hi
Thanks for contacting the Community.
I would like to inform you that 0142 error indicates hard drive failure and hard drive may needs to be replaced. You can check your warranty from the below mentioned link. In case your system is under warranty please provide me the service tag or the express code of the system so that I can help you further.
http://dell.to/YIhcIM
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
Britje1
1 Message
0
April 7th, 2014 10:00
because my warranty is over, can you tell me if it is possible To have support by payment ?
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
April 7th, 2014 12:00
Yes, you can have Dell replace the drive, but on most models it's a 10 minute hardware replacement and as long as you have recovery media, the reinstallation of Windows is similarly simple, so it's not necessary to pay for the work to be done. If you can't do it yourself, have a local computer shop do the work for you - it won't cost any more than having Dell do it, and you won't have to send the system away.