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October 19th, 2012 09:00

Backlit not seen by studio 1555 after backup windows 7 was installed

hey there ive posted about this twice now my dell studio 1555 does not see the backlit keyboard i custom installed about a week ago so thinking it was my operaiting system i reinstalled widows 7 64-bit from my backup disc that was with my laptop when i got it but no luck it has lit up a few time on start up but still windows does not see that its there i would like alot of ideas of what i can do to make this work 

thanks dell

943 Posts

October 19th, 2012 10:00

Hi

Try pressing FN+F6 to turn backlit keyboard on/off. In case if it’s not working please try to install quickset software from the below mentioned link:

http://dell.to/QVjLTm

Also, I would suggest you to open the keyboard and check for back lit keyboard cable, make sure it’s properly plugged in.

For further help you can refer to the below mentioned link:

http://dell.to/R9wHW3

Link for keyboard service manual: http://dell.to/S8jTkP

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

38 Posts

October 19th, 2012 15:00

ive tryed all of this my friend

943 Posts

October 22nd, 2012 14:00

Hi

Thanks for the reply

It seems to be an issue with the keyboard, so I would suggest you to replace the keyboard.

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

38 Posts

October 22nd, 2012 15:00

hmmmm i spose it could be im going to buy another one soon if this still happens im buying another motherboard

3.8K Posts

May 29th, 2013 03:00

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