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Having issue with webcam and bluetooth on inspiron 15r N5110.
Please help me guys i have issue with my webcam and bluetooth i have installed a fresh copy of windows 7 on it after that i have installed all driver from cd in right order which came with laptop. i have installed dell webcam central it shows no supported webcam found.
i have seen in forums and on other sites that installing fresh copy of windows 7 installs webcam drivers itself.
and problem with bluetooth is when i active wireless from wireless switch a window pops up showing usb not recognized i think that is only the problem but why i have installed chipset drivers also.
Shahrukh504
5 Posts
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December 30th, 2012 02:00
i have installed chipset and webcam drivers you gave before only but no success
Dell-Rajesh R
3.3K Posts
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December 30th, 2012 02:00
Hi Shahrukh504,
I would recommend, installing the chipset drivers on the computer and webcam drivers as well.
Chipset :http://dell.to/QHpdvi
Webcam : http://bit.ly/i8RkJO
Also, run diagnostics on the computer. Below link would help you to run diagnostics on the computer:
http://dell.to/U4rPVx
From the above link select “Component” and select Camera and run diagnostics.
Kindly private message me the service tag of the computer, so that I can check for the correct drivers.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Awaiting your response!
Shahrukh504
5 Posts
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December 30th, 2012 03:00
and when i try to run diagnostic on the computer there was an error occurred "A diagnostic category was specified and the applicable device does not exist.."
Shahrukh504
5 Posts
0
December 30th, 2012 03:00
This is my details
Host Name: FIROZ-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Original Install Date: 30-12-2012, 00:46:22
System Boot Time: 30-12-2012, 13:46:46
System Manufacturer: Dell Inc.
System Model: Inspiron N5110
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2301 Mhz
BIOS Version: Dell Inc. A11, 03-08-2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4009
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory: 6,051 MB
Available Physical Memory: 4,572 MB
Virtual Memory: Max Size: 12,101 MB
Virtual Memory: Available: 9,458 MB
Virtual Memory: In Use: 2,643 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\FIROZ-PC
Hotfix(s): 2 Hotfix(s) Installed.
[01]: KB2534111
[02]: KB976902
Network Card(s): 4 NIC(s) Installed.
[01]: Intel(R) Centrino(R) Wireless-N 1030
Connection Name: Wireless Network Connection
Status: Media disconnected
[02]: Realtek PCIe FE Family Controller
Connection Name: Local Area Connection
Status: Media disconnected
[03]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 2
Status: Media disconnected
[04]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 3
Status: Media disconnected
PudgyOne
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30.3K Posts
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December 30th, 2012 10:00
Shahrukh504,
Did you install the Dell System Software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Dell System Software, then chipset drivers and follow the list.
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Create a new unrestricted user account and try the webcam. Did the webcam work?
If yes, log out and log back in to your account and try the webcam. Did the webcam work?
If no, then the webcam became detached from the motherboard, usually near the webcam
Is your computer is under warranty?
Rick
Shahrukh504
5 Posts
0
December 30th, 2012 11:00
My laptop is not in warranty and as I said earlier I installed in right orders and all drivers which came with cd with my laptop.
Stated earlier installed webcam central also.