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Vostro 3360 Factory Restore with Win 8
Hello,
I just bought a Vostro 3360 with Win 8.
I created a new partition using Win 8 Disk Mangement Tool (as shown here http://technet.microsoft.com/en-us/magazine/gg309170.aspx )
When i turned it on again, i saw a message about a failure shutting down the OS. And now i can't start it because it can't fin Operating System.
¿How can i restore it to factory settings?
Thanks for your help!
DELL-Vikram M
1.1K Posts
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February 6th, 2013 14:00
Hi LuigiCorleone,
There are two ways to restore Windows 8 to factory settings. They are “Refresh” and “Reset”.
Refresh: The Refresh option is primarily a repair method. It is a great method of returning your PC to a known good state while preserving your files and a great deal of your configuration. With the Refresh your PC option, user accounts, data files, and some settings are preserved on your PC without the need to create a backup, or to make choices about what to keep or remove.
Reset: This is similar to a PC restore. This option, also called Reset your PC is useful when a PC is changing hands, or when you want to get a completely fresh start on a PC, with no previous files or configuration retained.
To Refresh Windows 8 please follow the below mentioned steps:
Note: This will delete all your data stored.
To Reset the Windows 8 to factory settings please follow the below mentioned steps:
(Note: Reset option will delete the data from the computer)
Please post the results.
DELL-Vikram M
1.1K Posts
0
February 6th, 2013 15:00
Hi LuigiCorleone,
If a Windows 8 system is unable to boot, restart the system and try again to boot into windows. Try this method 3-4 times and it will automatically take the system to 'Windows Recovery Environment'. Choose 'Troubleshoot':
Note: This will delete all your data stored.
Hope this helps. Please reply if you have any questions.
LuigiCorleone
3 Posts
0
February 6th, 2013 14:00
Thanks for your help, but i can't boot Win8, it freezes in initial black screen. Is there a way to Recover from Factory from Setup?. Sorry for my bad English.
LuigiCorleone
3 Posts
0
February 11th, 2013 07:00
Thanks Vikram, i solved the problem!
DELL-Vikram M
1.1K Posts
1
February 11th, 2013 08:00
Hi LuigiCorleone,
I am glad that the issue has been resolved. Please get back to us for any issues in future; we will be glad to assist you.
jaceituno
1 Message
1
March 4th, 2016 11:00
Greetings! i had the same problem and solved like this:
1. Boot Windows normally
2. While in the logon screen press the Shift Key (keep it pressed) then move cursor to the shutdown button in the screen, select and click Restart and that's it, this will restart your system and load the advanced options for recovery.
I hope it works for you.