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PRECISION WS 490 XP PRO boots, runs fine, then hangs + won't load new tasks, pages, programs.
My WS 490 w/XP Pro SP3 running all current Windows and driver updates has been a workhorse. Love it.
Here is the system:
- Intel Xeon Dual-Core 5160 @3.0Ghz
- 4GB RAM
- Onboard SigmaTel Audio
- Phoenix BIOS Version A08
- Broadcom NetXtreme 57xx Gigabit Controller
- Windows on 70 Gb FUJITSU MAX3073RC SCSI Disk Drive
- Storage is on 1.0 Tb ATA WDC WD1001FALS-0 SCSI Disk Drive
- NVIDIA Quadro FX-3500 - 256 Mb RAM
- Dell E193FP VGA as primary monitor @ 1280x1024
- Dell P2211H DVI as secondary monitor @1920x1080, 1080p
- Windows and essential drivers on C:\ drive
- All other non-Windows software on D:\Programs directory (problem started prior to this change)
- AVG Free 2013 minimized to Computer Protection, only - all other protection and services disabled.
- Chrome browser (usually)
It mysteriously started hanging last summer and has sent me on a wild goose chase attempting to find the driver/software/hardware problem.
Here's the description of symptoms:
- System boots fine, runs for a while, then with no error messages, will not open new web pages, tasks, or programs.
- Open programs keep running fine, even resource intensive audio and video production software.
- Will not even open Task Manager w/ ctrl+alt+del.
- Will not shut down or restart using Windows Shutdown - must hard re-start using power button.
- Sometimes can go for several days without hanging event occurring.
Here's what I have done, save nuking it and installing XP clean:
- Uninstall/re-install all non-essential software and hardware.
- Uninstalled all AVG components using AVG downloaded uninstaller, deleting all files and folders, and re-installing clean.
- Update all Windows components and all drivers.
- Streamline all services to a "bare-bones" system with networking, USB, and Firewire (for Mackie external audio I/O board)
- Move all non-resident/3rd-party software possible to D:\ directory
- Run all Dell diagnostic tools - no errors found.
- Run all Windows utilities and event logging - no errors found.
- Update NVIDIA driver directly from mfctr to best known XP version.
- Update SAS/RAID driver + console directly to best known XP version (really thought this was the problem, given other forums on the matter)
- Rebuilt boot.ini
- Ran checkdisk /f and /r multiple times
- Use Auslogics Boost Speed to clean + defrag disks regularly, examine and monitor performance tweaks and useful tasks.
Just today, I located the latest Broadcom driver - v. 14.8.0.5 from 5/9/2011, several versions newer than the Dell offering for the installed card.
Another Windows forum had a thread on this topic being an issue with some computers.
No negative or positive results to report, yet.
Please comment and send your questions.
I really do not want to start from scratch!
Thanks + Cheers.
Todd
arizonacardocto
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April 25th, 2014 10:00