Start a Conversation

Unsolved

This post is more than 5 years old

14875

October 16th, 2013 13:00

Resetting error on Dell UPS

We're having trouble resetting the errors on a Dell 1920w Rack UPS.  I've tried to update the firmware and update utility can't connect to the UPS, this is via USB.  I have used the management software to acknowledge the error but, can't find anyway to clear the error.  Any help would be great.

Moderator

 • 

8.8K Posts

October 16th, 2013 14:00

Jmorago,

You would do that from the LCD. Scroll through to Settings and then select Clear Event Log and hit the check mark button twice to confirm. 

Let me know how it goes.

3 Posts

October 16th, 2013 14:00

Thanks for the reply Chris

When i scroll through with the arrow buttons on the front panel, I only see 3 screens.  One shows the input and output, the other shows the battery charge amount, and the other is where the events are displayed.

No Events found!

Top