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Dell Venue 11 Pro won't turn on
It seems to charge (the charge light is on), but when I press the power button nothing happens. I have tried holding the power button down for an extend time as well.
Gordon_Dell
10 Posts
0
May 2nd, 2014 21:00
I had a Surface RT and loved it but got this as I wanted more features. Lenovo/IBM made a great tablet. The T61. I am myself. The new Lenovo covertables look good.
Reallink
8 Posts
0
May 8th, 2014 10:00
I'm having the same problem with a 5130 (BIOS A07 and all other drivers up to date). Seems to happen randomly and intermittently. Sometimes I will turn the tablet off, even at very high charge levels (70-90%+), and the next day when I turn it on it will vibrate per usual, then black screen for like a minute or two completely unresponsive (power button and all). After about a minute or two, for whatever reason, the power button will cause it to vibrate and boot up normally. No idea what's going on.
andyfreib
1 Rookie
1 Rookie
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4 Posts
1
May 14th, 2014 05:00
bryant s
17 Posts
1
May 25th, 2014 05:00
I had the same problem with my tablet. It took 3 days to fully charge both the tablet and the keyboard together! I called Dell's tech support 3 times, but all they did was update all my drivers and tell me to charge my tablet and keyboard separately for 4 hours. Of course I knew that wasn't going to work. They were useless! Then the 4th time I called, I stopped the man right in his tracks and asked if I could get a replacement charger (which should be covered under the 1 year warranty that came with my tablet) and he said of course! And this fixed the problem. It was the charger that was broken and not the tablet. And the charger came really fast too. I ordered the replacement on a Friday and it came that Monday.
But I was also really surprised that the replacement came with only two parts of the charger. It didn't come with the part that actually plugs into the wall sockets. But I just used the old one and it worked fine.
OH, and if you do get a replacement, MAKE SURE YOU RETURN THE OLD ONE WITHIN 10 DAYS OF GETTING THE REPLACEMENT. If not, they can revoke your warranty.
SamsaPDX
3 Posts
0
May 29th, 2014 03:00
Thanks! The 20 seconds followed by 1 second truck worked for my daughter's Venue 11.
This time.
It's always something. And I don't always have time to deal with Dell on it, because I'm too busy dealing with the problems with my Win 7 stack. Which I bought to replace a broken XP.
Does it ever end with these people?
CalRedCat
6 Posts
1
May 30th, 2014 07:00
j.martin1131
1 Message
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June 12th, 2014 21:00
My dell venue 8 pro just went black orange side button blinks when u hit any of the buttons. That's it. I've tried the power on and top button and nothing. Just black screen
us_partnerdirect
1 Message
0
June 27th, 2014 14:00
snap off the back cover, take out the battery and put it back in about 5 min later.
pskidee
1 Message
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July 6th, 2014 11:00
Did you ever get this issue solved? My Venue Pro 11 is displaying the same behavior, 3W charging when it should be 24W...
bryant s
17 Posts
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July 6th, 2014 11:00
I recommend you calling dell support and ask for a replacement charger for your Dell Venue 11. I had the same problem with mine. It should be free with the warrant that came with the product (if you ordered it from the dell website).
Mr Livebox
23 Posts
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July 9th, 2014 15:00
I got a replacement charger, one tablet says 23w but the other still states 3w. If I swap the chargers around then it makes no difference so it must be the tablet that is faulty. Don't hold out much hope of ever getting this fixed so will probably get a Surface 3 when they come out.
CalRedCat
6 Posts
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July 9th, 2014 18:00
ydoucare
7 Posts
2
July 10th, 2014 07:00
LATOOF
2 Posts
1
July 12th, 2014 22:00
Venue 11 wont charge! The power adapter that came with it does nothing!.
If I plug into a USP port on my PC the power light rapidly flickers. Any ideas? I have had Dell look at it and they replaced motherboard and a few other parts yesterday. worked for a couple hours then started saying the primary battery in tablet would not charge and then went flat.... ARGH this is the worst piece of junk I have ever owned.
CalRedCat
6 Posts
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July 13th, 2014 08:00