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HDD Failure after 13 Months!
How long is a hard drive guaranteed for? I bought a Dell Inspiron 15r se in December 2012. My Warranty expired in December 2013 and HDD has today failed (error code 2000-0142 ePSA). Has anyone else had similar problems with this type of laptop?
shesagordie
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February 9th, 2014 14:00
Dataq
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February 11th, 2014 03:00
Hi,
Hard drives usually come with a 3 to 5 year Manufacture warranty. Unfortunately this does not cover loss of data. There is usually a 1 year Vendor warranty, this should not affect your manufacture warranty. Like all hard drives they are a piece of electronic equipment that can go at any time. We see many hard drive come into us for data recovery that the users may have had for only a short time. The secret is to make sure you have a good back up in place.
ejn63
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February 11th, 2014 04:00
Actually 3- to 5-year warranties are now almost exclusively the province of high-end or enterprise drives. 1- or 2-year warranties are most common on aftermarket consumer-grade hard drives.
Read into that what you will - the hard drive market is dominated by just two large players (WD, Seagate) plus one smaller one (Toshiba).
ppaula40
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February 11th, 2014 10:00
Thanks, I'll check the manufacturer warranty :emotion-1:
shesagordie
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February 11th, 2014 11:00
jimroad471
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February 11th, 2014 17:00
if dell covers it, ask 'em to replace it with a western digital HD.... if the HD is a seagate and they have a warranty, dont use it!!!!..you'll just get another seagate. i would take an Hitachi before a seagate anyday...
anyway
good luck
Dataq
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February 12th, 2014 01:00
In the Data Recovery field we see all types, and there is no trend towards a specific manufacture. Based on this we recommend anyone out there to make sure a backup is in place asap. A hard drive can fail within the first week irrelevant of make.