Unsolved
This post is more than 5 years old
2 Posts
0
23325
Dell Laptop Inspiron N7010 Touchpad Not Working
Over a year ago, I had to send in my laptop to dell for repairs for the 2nd time. Unfortunately, the 2nd time, it came back with a new hard drive -- which I was not anticipating since there was nothing wrong with the hard drive -- and they did not replace the hard drive the first time I sent it in The touchpad worked fine before I sent it in for repairs. When it was returned, the touch keypad was not working but I had no time to investigate it, since I had to get everything back on the hard drive. So many months have gone by and I have not been able to get the touchpad working. I had a few minutes today, so I tried looking on this forum but don't find an answer, as yet. The touchpad hot key (key to the right of F12) doesn't do anything. I saw something about trying a system restore but that is not a viable option for me because it has been so long since it stopped working (mysteriously, while at Dell for repair). The keyboard /facing must have been replaced also, because it came back with one that has a huge dent in it. How do I fix the touchpad?
I am running Windows 7 (as installed on 2nd repair).
Dell Order # Order number removed per privacy policy> Dell DPS [tag:147035308] Service Tag # < ADMIN NOTE: Service tag removed per privacy policy> RMA #758211267
RMA #448848081
Lmennenger
1 Message
0
July 6th, 2015 07:00
Have heard from Dell on this issue? My laptop (inspiron n7010) is acting the same way. Any feedback is appreciated.
ldanderson
2 Posts
0
July 10th, 2015 07:00
No, of course not. After purchasing Dell's for 25+ years, my next computer will not be a Dell. Never heard a word. Touchpad still not working. Gave up.