Hi Lanira,

Can you please specify the flavor of Windows 2012 R2 server?  eg. standard, DC, Essential, etc. Can you also please attach the exact error message screenshot? Do make sure to go through the support matrix to find the supported OSs.

Hi !

First thank you very much for your reply.

I will reply to your all message from this post.

I succeeded to download all the application but it is during the installation that it is failing.

OS : Windows 2012 R2 Datacenter (64 bit OS)

I have already read the matrix and unless I am mistaken, the OS mentioned above is compatible, isn't it ?

The link you suggested me regarding the download, actually, I have already downloaded from here too.

Please see below the exact error.

Whatever the OME's version I try to install, I get the same error.

Best regards,

Lanira

Finally the issue is resolved !!

It was a downloading issue.
I downloaded the file via the FTP access and now it runs.

Actually, the file size is not 695MB as it is mentioned on the Download Center but 878MB!!

If you could rectify this part on your download center.

Kind Regards,

Lanira

Hi Lanira,

Yes it is supported OS. It very much looks like a problem with the download of OME did not complete properly or something got corrupted in the middle. Can you please try downloading OME again and then try installation. You can download it from the link i have shared. Let us know if you are facing issues downloading OME properly.

Thanks a lot for updating the post. We will look into the sizing information.