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37101

July 31st, 2015 06:00

Keyboard Doesn't Work (repeats keys)

Keyboard Doesn't Work (repeats keys)

I'm using PocketCloud (free, most recent version) on a Nexus One running Android 2.2. I'm connecting through SSH using port forwarding to a PC inside a network at home that runs Fedora 13 (Gnome 64bit). I have PocketCloud set to use port 5902, which forwards to port 5901 on my computer through SSH. My computer is using the default vncserver with Fedora (not the Vino Remote Desktop GUI).

Everything works great, except the keyboard. If I try to type in any text box, it will just repeat the keys over and over again forever. Aside from it being inconvienent to not be able to type, I also can't log into the remote machine because I can't type the password.

Does anyone have any idea what's causing this or how to fix it? I really love this app, but I can't really use it if I can't type. Thanks ahead of time for the help!

925 Posts

July 31st, 2015 06:00

we are looking into this. Thank you for your feedback!

925 Posts

July 31st, 2015 06:00

Please let me know what this returns.. rpm-qa|grep -i vnc 

 

 

 


Wyse PocketCloud Team

July 31st, 2015 06:00

Same issue when attempting nested VM control 

I'm having the above mentioned repeating key problem when:

1.) Using PocketCloud to connect via VNC to my laptop
2.) Then the VMware remote console to control a virtual machine.

When controlling the virtual machine (Windows XP), the last letter or number key I press on the phone will repeat endlessly until I either:

1.) Send backspace or another "special key" from the phone or
2.) Press any key on the laptop's physical keyboard.

However, all the keys work great and do NOT stick if I am only controlling the host laptop OS and other applications. (Windows 7 Pro).

Versions:

Wyse Pocketcloud for Android 1.0 (Paid version, not FREE)
Phone: T-Mobile G1 (HTC Dream), Running Android 2.1
Host OS: Windows 7 Home Premium
- UltraVNC Server 1.0.8.2
- VMware Remote Console 2.5.0 build-122581
- VMware Server 2.0.2 Build 203138
- - Virtual Machine OS: WinXP Pro SP3

925 Posts

July 31st, 2015 06:00

We have seen this issue with certain apps on a rdp session. Do not know the reason yet. Does this happen with other os/apps? which application are you using to type...

1 Message

July 31st, 2015 06:00

Is anyone watching this thread? I too am having the same problem. Unfortunately it renders an otherwise great product unusable. We really need to get this resolved. (I am using PocketCloud Pro 1.1 on an Android X connecting to VNC on a Ubuntu 8.04 server.)

925 Posts

July 31st, 2015 06:00

What is your default vnc server ? 

 

 

 


Wyse PocketCloud Team

200 Posts

July 31st, 2015 06:00

Can you please confirm this does not happen with any other VNC Client? We believe this might be a problem with the VNC server but cannot confirm. 

 

 

 


Wyse PocketCloud Team

500 Posts

July 31st, 2015 06:00

We are looking into this issue.
What keyboard settings do you use - Samsung keypad or Swype?

For Samsung Galaxy:
1) Samsung Galaxy Settings > Locale and Text > Select imput method > Choose SWYPE
2) Launch PocketCloud > connect to your machine and check if it still repeating keys

Let me know if it works

1 Message

July 31st, 2015 06:00

I, too, am having this issue. The VNC server I'm using is X11VNC, and it's being used under Debian Sid.

It looks like the problem is it isn't receiving a key release. Disabling key repeat on the server doesn't seem to help either, as it's re-enabled by the client as soon as a key is pressed.

July 31st, 2015 06:00

Same issue too with vmware server 2 and vncserver.
I'm using a folio 100 tablet.
Too bad since with this problem, the application is useless.

14 Posts

July 31st, 2015 06:00

Also not working on CentOS 5.5 default VNC. Keys keep repeating.

July 31st, 2015 06:00

Well, it's through VNC, not RDP.

But, unfortunately I haven't been able to try it with any other OS.

It does it anywhere I type. I've seen it happen in the password box on the login screen. It happens in Google search. In OpenOffice Writer. Basically, it's not just limited to a single piece of software.

To give a little more detail, if I put the cursor in a text box (Writer for example), it will blink as normal. As soon as I push a key it will just start repeating that key over and over again. I have noticed that if (while it's still going), I click in another text box, then it will start repeating that key there. So, I doubt it's specific to any particular application.

Also, I use a Nexus One, so it's the soft keyboard.

6 Posts

July 31st, 2015 06:00

Any update? I am testing the free version on my motorola droid x connecting to freebsd 8.1 using freebsd ports found in /usr/ports/net/vnc. Everything works great except for the repeating keys. I haven't tested other vnc daemons as of yet, but it androidvnc doesn't have this issue. I would like to continue using wyse because it seems to be a much better product I will test tightvnc when I am at console.

500 Posts

July 31st, 2015 07:00

Please include the following details when reporting this issue. This typically helps us expedite the resolution of issues.
•Device 
•Device OS version
•Computer OS version
•App version - This can be found in the PocketCloud app on the bottom of the "My Computers" screen (just press and hold WYSE word)
•Connection method - Auto Discovery or Manual.
•Environment of the remote PC - Is it at Home or in the Office?
•VNC version
•Keyboard type - Example: Samsung Galaxy Settings > Locale and Text > Select input method > Samsung keypad
•Keyboard Language

6 Posts

July 31st, 2015 07:00

Well I am on Droid X, not Galaxy but I tested it with Swype and it still repeated the last key. I also tested with Google's voice recognition input and it repeated last key as well. TightVNC is compiling as we speak.

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