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July 31st, 2015 21:00

Incorrect password...

Incorrect password...

Help!

I've loved Pocketcloud for my android and have it on my IPAD2, as well..although our IT guy just swapped our domain over at work, and I get an error "incorrect password or username" error when I attempt to logon from my android, only...I have no problem from my IPAD...what gives...any help would be appreciated...

2m3adoyle

2 Posts

August 5th, 2015 09:00

incorrect password

I figured it out...the "return" button on the android keyboard is what was screwing me up...i use the "enter" button on the desktop to enter the info once I've put in the correct creedentials.

Thanks!

1.3K Posts

August 5th, 2015 10:00

Glad you got it figured out. =]




Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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