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July 29th, 2015 03:00

PcketCloud Pro: Error: VNC: authentication failed

PcketCloud Pro: Error: VNC: authentication failed

I get the subject error when I try and connect from my iPad 2 ios 4.3 to my Vista Home Premium 32 Bit tower (with the pocketcloud build v2.1.14). When I hit test on the software, RDP port 3389 failed. Seems like a password issue, but it's not? 

App works great with macbook, awesome stuff! Also, want to try and connect to an XP pro tower, haen't tinkered with it yet though, if you could maybe look into that.
Thanks for your support.

544 Posts

July 29th, 2015 03:00

Windows Vista Home uses the VNC protocol, not RDP. So it's alright that port 3389 is not open.

To fix the password issue follow these instructions:
Go to Start > Programs > Tight VNC > TightVNC Server (Service Mode) > TightVNC Service (Control Interface). After you do that you should see a "V" icon in your tray. Right click on that and select "Configuration". You will then be able to set your "Primary password".

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