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XPS 13 - BSOD "Page fault in nonpaged area" ntoskrnl.exe
Hello,
New owner of an xps 13 2015 since a couple of weeks ago, I'm becoming more doubtful about it's stability. First I had issues with the audio driver (which seem to be fixed for the time being), but now I get the feared blue screen. It came shipped with Windows 10 installed.
I'm able to reproduce this error when torrent downloading is taking place (downloading ubuntu via qbittorent). Once I start the torrent client and the download begins, I get a couple seconds or a couple minutes, and then the BSOD - "Page fault in nonpaged area" appears and shuts the computer down.
I've been looking arqound and have followed a couple tips from around the net, but to no avail. I checked my disk for errors via 'disk management', and just ran 'sfc /scannow' but nothing interesting pops up.
I had a look at the minidumps and turns out 'ntoskrnl.exe' is the culprit. However I don't know what to do to fix this.
I would greatly appreciate some assistance, thanks!
AlohaBill77
13 Posts
0
October 11th, 2015 18:00
I'm seeing the same thing on my XPS-13. I've rebuilt it from scratch several times but the same problem crops up within a few days. On the most recent rebuild I've added NOTHING other than default Windows 10 and subsequent updates. No antivirus, no Office 2016, no Hyper-V, no machine specific drivers from Dell, nothing. So far so good but it's only been a few hours. I'd be interested to hear the answer.
mike_bren
2 Posts
1
October 13th, 2015 13:00
Same with me have, I have a XPS 13 9343 running Windows 10 and getting the BSOD whenever I try download a torrent. Nothing getting logged to the Windows Event logs either... Think it's driver related?
PetitePatrie
1 Message
1
October 13th, 2015 22:00
Ditto on my brand new XPS 13 running Windows 10. I've been getting numerous BSODs with the "Page Fault in Non Paged Area" error code while trying to download a Kubuntu distro with my Torrent client (Transmission-Qt).
I ran Windows Memory Diagnostic and Chkdsk, but everything came out normal. I tried changing the size of the paging file in the system virtual memory settings, as suggested in other posts but that did not work either.
What's working for me so far is using Device Manager to roll back the Dell Wireless Network Adapter Broadcom driver to version 6.30.223.262. I haven't had any BSOD since. It's not an ideal solution and I hope it will be patched in a future driver update for security reasons, but it's going to have to do for now.
achilnos
2 Posts
2
October 15th, 2015 12:00
Same here.
achilnos
2 Posts
1
October 15th, 2015 15:00
I solved this by resetting my qBitorrent configurations (v. 3.2.4). You can do this by deleting the configuration file at %APPDATA%\qBittorrent\qBittorrent.ini .
mike_bren
2 Posts
0
October 20th, 2015 09:00
For me this issue was resolved by going back to an earlier version of the 'Dell Wireless 1560 802.11ac' Driver. I wasn't able to roll back my driver for some reason (the option was greyed out) but I was able to download the previous driver from Dell's website (version 7.35.267.0) and I just installed this over the newer version I had installed.
Now I am downloading torrents without any issue.
Just had two BSOD last night downloading a torrent. Issue not resolved yet like I thought :( will try resolve again.
Probeyou
1 Message
0
October 27th, 2015 16:00
Having the same issue.
chucky66
8 Posts
0
October 27th, 2015 21:00
Yes I'm having the exact same problem with my new DELL XPS 13 (2015). I use Utorrent and after a few minutes I get the BSOD. the 1560 Broadcom WIFI Windows 10 driver is the culprit but it's been a month now and no fix from DELL...very disappointing.
wavedave99
1 Message
1
November 1st, 2015 00:00
Same issue with the xps13. i have windows 10 installed on my much older hp desktop and i can download no problem with utorrent or bittorent.
My new xps13 (2015)?? Nope. It downloads files fine, but anything around 1.5 gigs and up, and it's almost instant BSOD. Stop the download - no BSOD. Start the download.....again, BSOD in about a minute or less.
Seriously Dell - You're better than this.
Page fault in non paged area
Anonymous User
1 Message
0
November 18th, 2015 12:00
Same.
Always being faced with BSOD every ~20 minutes whenever I use Torrent is making me INSANE
dell pls
elliotr02
2 Posts
0
November 20th, 2015 06:00
I have been having the same problem with Utorrent. It does not happen with every torrent, just some here and there, I haven't isolated the pattern.
Thats interesting that you narrowed down the Wifi driver to be the culprit. I have been having a horrible time with the driver since the day I got my XPS 13 of the driver suddenly dropping all wifi hosts and not being able to even find them. I've gone through several cycles of rolling back and updating the driver and I'm still not 100% confident in it. Have you been experiencing similar problems?
chucky66
8 Posts
0
November 21st, 2015 23:00
Have you tried the very latest DELL 1540 WIFI driver released at the end of November?
9343_Network_Driver_G01XC_WN32_7.35.317.0_A02
extrandubi
20 Posts
0
November 22nd, 2015 05:00
Same issue downloading torrent with xps 2015 13". Please dell ...
twx-
2 Posts
0
November 23rd, 2015 11:00
Same problem with the new WiFi-driver (Nov2015)...
yurysh
2 Posts
1
November 23rd, 2015 15:00
I have the same problem. I tried different versions of wi-fi driver, no result.
It affects not only torrents downloads. I've got this BSOD during video streaming also.
Here is my crash log.
On Mon 11/23/2015 11:13:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\112415-4796-01.dmp
This was probably caused by the following module: bcmwl63a.sys (bcmwl63a+0xE1D1F)
Bugcheck code: 0x50 (0xFFFFF6FB400037A8, 0x0, 0x0, 0x6)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\bcmwl63a.sys
product: Broadcom WiFi Driver wireless driver
company: Broadcom Corp
Can anybody from support team help, please!