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May 30th, 2017 08:00

Battery Settings cannot be detected

I have purchased a new battery for my dell inspiron 5559 core i7 Laptop. I'm from Sri Lanka and there is no Dell store to buy genuine products. Therefore I have got a battery but it's recognised as a  Dell Battery from "DELL POWER MANAGER LIGHT" Here is screen shot of the application

As u can see there is no battery settings available now. 

Why is that? What can I do to solve this?

4 Operator

 • 

20.1K Posts

May 30th, 2017 09:00

Looks like it is working OK. Try testing using the battery alone. If it works OK don't be concerned since the battery is listed as a Dell battery. Here is some info about Dell Battery Lite a valid program from Dell--

www.dell.com/.../DriversDetails

May 30th, 2017 18:00

Hi, Thank you for your 

"Try testing using the battery "

What do you mean by that? How do I test battery alone.

4 Operator

 • 

6.4K Posts

June 1st, 2017 08:00

:emotion-2:

Try using the system with only the battery installed and without AC adapter plugged into system's port. Look forward to your update.

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