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35 Posts
0
3435
Servers missing in system update
Using the latest OME. After successfully applying updates to a server it tends to disappear.
Pie chart reads 21 compliant, 24 non-compliant.
Compliant tab lists 21 servers.
non-compliant tab lists 11 servers, they disappear from here after successfully updating, but they do not appear in compliant, nor does the pie chart change.
There are no servers under the non-inventoried systems.
Where are the missing servers? How do I fix this?
DELL-Arun Mo
116 Posts
0
September 6th, 2017 00:00
Hi,
Sorry for the inconvenience.
Try clicking on "Refresh" button ( represented by rounded arrow mark) in the Non-Compliant tab.
This will force OME to re-compute all complaint/non-compliant systems.
Hope it helps.
korgull
2 Posts
0
October 11th, 2017 10:00
Was this resolved ? having same issue.
Regards,
Ericldce
35 Posts
0
October 11th, 2017 10:00
No.
Have a ticket open with Dell. They have been working hard on it for a month. The developers have my database, they were able to replicate the problem from what I understand. They are working on a fix.
DELL-Shivendra K
685 Posts
0
October 12th, 2017 09:00
Update:
This problem is seen only with 11G servers. Please get in touch with Dell Support for resolution.
Ericldce
35 Posts
0
October 12th, 2017 09:00
I have been.
Are you aware that this has been solved? It's been a month now and they haven't figured it out.
Ericldce
35 Posts
0
October 12th, 2017 13:00
Oh yeah, what's the solution. Tell us all so we can all benefit.
DELL-Shivendra K
685 Posts
0
October 12th, 2017 13:00
Yes, this has been solved.
Corefleet
1 Message
0
October 15th, 2017 22:00
Did you get the solution ?
Why wont someone just post so we can all benefit ?
Ericldce
35 Posts
0
October 16th, 2017 07:00
You have to get a sql script from support. It will update a stored procedure that is causing the issue. It worked for me.
I worked with Eric.Johnson@dell.com, maybe he can give you the script.