Can I get you to gather a Drive Dump log from the drive so that we can review it to see what is wrong with the drive? I will send you a private message that you can reply to with the drive dump log.
Please let us know if you have any other questions.
DELL-Sam L
Moderator
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7.8K Posts
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April 22nd, 2017 16:00
Hello Harry,
Can I get you to gather a Drive Dump log from the drive so that we can review it to see what is wrong with the drive? I will send you a private message that you can reply to with the drive dump log.
Please let us know if you have any other questions.
tapelibraryfixer
2 Intern
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427 Posts
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April 24th, 2017 01:00
that inventory lost is probably going to be an intermittent issue, picker on it way out
bordic
3 Posts
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April 25th, 2017 11:00
Thanks for your reply.
Is there a way to confirm which component has failed? What are my off-warranty repair options?
Regards,
Harry
bordic
3 Posts
0
April 25th, 2017 11:00
Hi Sam,
Thanks for your offer of help. I have sent you the drive dump log as requested.
This unit is off warranty. It would be helpful if we could identify the failed component to determine our repair options.
Regards,
Harry