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December 24th, 2017 12:00

Inspiron 5758 - Adapter becomes Unknown in BIOS and will not charge battery

I have an Inspiron 5758 that's about 18 months old. In November I noticed the battery was no longer charging. I replaced the battery and then the adapter with a genuine Dell part. Now the batteries are both dead and will not charge. I have flashing orange LED as well.

On the BIOS screen the AC Adapter is shown as "Unknown" when it is the Dell supplied adapter (or a Dell purchased replacement). 

Any hope with this? 

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87.5K Posts

December 24th, 2017 12:00

This would be the next thing to try replacing

www.parts-people.com/index.php

If that doesn't get the adapter recognized, replace the mainboard.

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