I just got 5675 with a RX 570 and added a ssd immediately after receiving it and making a clone. Now that its up and running, I get random checkerboard artifacts on the screen that last about 2 seconds then goes black for 1 second then goes back to normal. Its completely random when it does this. I have updated all of my drivers since I feel like this is a driver issue, but still no luck. I also noticed, after it does this, the shut down button in windows does not work. I had to configure the power options for the external button to shut down the PC. Any suggestions before I contact Dell?
Mary G
4 Operator
4 Operator
•
20.1K Posts
0
March 20th, 2018 12:00
Don't add any graphics to your question. Currently only text displays to everyone. You see what you posted but we don't so we need a little more info.
Dell is working on correcting the graphics problems.
Edit--you added the info before I could post. Someone should help .
cross1178
18 Posts
0
March 20th, 2018 12:00
I just got 5675 with a RX 570 and added a ssd immediately after receiving it and making a clone. Now that its up and running, I get random checkerboard artifacts on the screen that last about 2 seconds then goes black for 1 second then goes back to normal. Its completely random when it does this. I have updated all of my drivers since I feel like this is a driver issue, but still no luck. I also noticed, after it does this, the shut down button in windows does not work. I had to configure the power options for the external button to shut down the PC. Any suggestions before I contact Dell?